Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
We had a wonderful experience with the new puppy and he arrived as expected in good condition. He is delightful
By Linda G.
Response from Pawrade· Oct 10, 2022
We are so happy you continue to trust us for finding your furry family members. We hope Georgie is loving his new furry buddy, Courage. We are wishing you all the happiest of memories to be made together. 💙🐶💙 Pawrade Team
I never dreamed my Cassandra would be this wonderful. I could never have imagined she would be a dream come true. They have called and checked on her at least every two weeks. You can't go wrong using Pawrade for your new child.
By Deborah M.
Response from Pawrade· Oct 10, 2022
Thank you so much for your review. We are so happy you trusted our process to bring her home. We know she will be just amazing with you. When the time is right, we'll be here to help bring home a furry buddy for her but in the meantime, we are wishing you so many happy adventures to be made with her. 💙🐶💙
Wonderful experience all around. A few times, near delivery time, I was unable to get through on the phone with questions. I got a recording that there was no one to help me at this time. Other than that, all went smoothly. I was extremely nervous about buying a puppy online but everything went exactly as it should. Thank you!
By Nancy J V.
Response from Pawrade· Oct 10, 2022
Thank you so much for your review and for your feedback. Although we do try to be as available as possible, we do have limited hours of 8am to 10pm EST with the option to leave a message when no one is available. We are sorry if that option did not come up for you. We surely do not want to ignore our new puppy parents. After all, they are part of the Puppy First process. Please do reach out again if you have any questions now that Simba is home. We are so happy that he is! We are wishing you all some amazing memories to be made. 💙🐶💙 Pawrade Team
Great experience. They truly care about the well-being of the puppy. They gave great care and instruction for the transition and bringing the puppy into your home.
By Alex X.
Response from Pawrade· Oct 6, 2022
Thank you so much for your review. We are so happy you trusted our process to bring Ella home to you. We know she will bring lots of joy and happiness to you throughout the years. We are wishing you so much of both. 💙🐶💙 Pawrade Team
Under promised and OVER DELIVERED!! I would give more than 5 stars if I could. If you’re trying to decide between another company and Pawrade, you will never regret going with Pawrade. My experience with Pawrade was exceptional from start to finish. I had just had a really terrible experience with another online puppy company and was really leery of doing business with another. Pawrade was a sweet surprise. Peter was amazing. By coincidence, he used to live in my neighborhood, and he agreed to be my new puppy’s “companion”. He drove from Detroit to Ohio to pick our puppy up. Then flew with him, in the cabin, in a soft crate (that I shipped to him), to SoCal. He personally delivered him to us at the airport. If that is not going above and beyond I don’t know what is. Our golden retriever puppy is very healthy & happy . He arrived at 9 weeks and weighed in at a very healthy 12 pounds. He had already been introduced to a crate, so night time crate training has been a breeze.
By MaureenO
Response from Pawrade· Oct 5, 2022
Thank you so much for this wonderful review and for sharing your experience with us. 😍 We are all animal lovers here and throwing in a little personal touch here and there makes our day too! We are so glad MacAllen is doing so well and living his best life with you. We are wishing you all the very best stories to fill this new chapter in your lives. Give him a squeeze from all of us at Pawrade. 💙🐶💙 Pawrade Team
Pawrade provided me a successful experience in finding and receiving my dream dog Ru. She is a 10 week old Cane Corso. She was delivered safely and lovingly to our home as promised. She has added so much fun and love to our home in the 6 days she's been with us! Thanks Pawrade!!
By Bobbi C.
Response from Pawrade· Oct 5, 2022
You are so very welcome and thank you for your review and for sharing your experience. We are so happy she is home with you now and beginning her new life with you. She will continue to add that fun and love to your home throughout the years. We are wishing you just so much of both. 💙🐶💙 Pawrade Team
I had a great experience with them. They delivered to me the best dog ever! I absolutely love her, and she's so well-behaved and is the sweetest kindest furbaby ever! They also give you medical which is great - I opted to up my plan to the most expensive one with 100% paid after deductible AND wouldn't you know it - my dog got pneumonia from inhaling her, sorry vomit. She had to be hospitalized and that is never cheap. I was so glad I had the insurance. I think all puppy owners should have it, especially the first year, all the exams, tooth cleaning, spaying, etc. should be covered, depends on plan, but how amazing! I had always thought about it and never had pet insurance before. Now I don't think I will go back to being without it! Thank you Pawrade- My dog is healthy and happy and so am I. I am whole again and super good now with my sweet girl! I LOVE MY DOG! Thanks so much you guys!
By JenW
Response from Pawrade· Oct 5, 2022
You are so welcome! Thank you for spreading the word, not only about Pawrade but about the importance of insurance on our furry little ones too. We are so sorry that your furbaby had to go to the doggy hospital but are so happy you made a good decision to protect both of you. It's so good to hear that she is doing great and that she has a great puppy parent that is taking amazing care of her. We are wishing you so many happy adventures to make up for this scary one. Give her a big old hug from all of us at Pawrade. 💙🐶💙 Pawrade Team
Pawrade is an excellent company to do business with! Everything happened just as they said it would. We're so happy with our new family member! Thank you Pawrade!!
By Victoria L.
Response from Pawrade· Oct 5, 2022
You are very welcome and thank you for your review. We are excited that your furry little one is home and we are hoping you are already getting some great adventures underway. We are wishing you many more to come. 💙🐶💙 Pawrade Team
