Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Excellent service, health guarantee, pledge to provide a safe journey for the puppy.
By Yesenia L.
Response from Pawrade· Oct 20, 2022
Hello Yesenia! Thank you for taking the time to give us your feedback and leaving a review! We pride ourselves on getting these babies home safe and sound. Thank you for choosing Pawrade to help you find your forever friend. What a cutie patootie! 😍 Our Pawrade team is wishing you so many heartwarming memories ahead. 💙🐶💙 Pawrade Team
The entire process was so smooth and easy. Our new pup got here safe and happy as can be. We will definitely use Pawrade again in the future.
By James G.
Response from Pawrade· Oct 20, 2022
Hello James! We just wanted to let you know how much your review means to us. We do all we can to provide our customers with the wonderful service that they deserve and it makes us smile knowing that it pays off. We can’t wait to work with you again in the future! We’ll be here ready and waiting for you whenever you are ready! Our team is wishing you many adventures and fun times ahead. 💙🐶💙 Pawrade Team
This journey we took with Pawrade to receive our new baby was fantastic ,, highly recommend,, Josh whom helped us and calmed my nerves was great
By Delinda
Response from Pawrade· Oct 20, 2022
Thank you, Delinda! It makes our day to hear that we were able to provide you with 5-star service. Your dedicated concierge will be thrilled to hear your kind words. Our Pawrade team is wishing you so many happy times to come with your new fur baby! 💙🐶💙 Pawrade team
The process was straight forward and easy.after you purchase you pet and awaiting delivery communication drops and it’s scares you especially with so many scams in today’s time. But other than that the process is easy as 123
By Marcus
Response from Pawrade· Oct 20, 2022
Thank you so much for this feedback! We understand how important and also, scary, this process can be. Thank you for trusting us in our process and providing honest feedback that will ultimately help us improve. Our Pawrade team is wishing you many years of adventure and love with your new furbaby. 💙🐶💙 Pawrade Team
The process from beginning to end has been great. They were quick to answer any questions and kept me updated on what was going on with my puppy.
By Cynthia C.
Response from Pawrade· Oct 20, 2022
We’re so happy to hear that you had a great experience with Pawrade. Your review made our day! Our dedicated team works hard to ensure we are keeping our customers happy, but we can only do it thanks to amazing customers like you! Our Pawrade team is wishing you many happy times ahead!💙🐶💙 Pawrade Team
Heard about Pawrade from my Sister in New Jersey. Her coworker found her fur baby and boasted how the process was quite simple. We’ve been looking for a new pup for a little while and because of her experience we made a family decision to go through Pawrade. The team at Pawrade from all departments have been phenomenal. From the start of the process to Cooper arriving to his new home. Even receiving a follow up telephone calls checking in to see how Cooper and his new family are doing well. We are more than pleased and grateful to everyone at Pawrade for the kindness, expertise, and knowledge to help families like mine to add more love to their life with a new pup.
By Tia F.
Response from Pawrade· Oct 18, 2022
Thank you for this wonderful feedback! It is amazing to know that your sister’s coworker's experience helped you to make this choice and find Cooper! ❤️ What a cutie, by the way. Our team is happy to know that we’ve made a wonderful impact on you and your family! Thank you for trusting us throughout the process of getting Cooper home to you. Pawrade wishes you many joyous years to come! 💙🐶💙 Pawrade Team
This has been an amazing experience every step of the way. I am so very impressed with the caring and concern of everyone involved from day one to delivery of our sweet puppy. Would highly recomend
By Inger Z.
Response from Pawrade· Oct 18, 2022
Thank you so much for your feedback! We love to hear about the amazing experience you received with the help of our dedicated team. We know just how important choosing a lifelong companion is and we are so very grateful that you chose us to help you get him home! 💙 Our Pawrade team wishes you tons of loving memories ahead! 💙🐶💙 Pawrade Team
Amazing customer service from the first phone call to the delivery of our puppy. The drivers took such good care of our pup during the long drive out here. They sent me a link so I could follow their drive and gave me detailed updates along the way. Shout out to these amazing drivers. Don't forget to tip them!
By Claudia
Response from Pawrade· Oct 18, 2022
Thank you so much for your review, Claudia! We are so happy about the trust you gave us in bringing your puppy home. We are wishing you so many puppy kisses and a lot of love together in the years to come. 💙🐶💙 Pawrade Team
