Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Excellent process personnel everything worked out as planned
By Barry T.
Response from Pawrade· Nov 15, 2022
Thank you for your review. We are so happy Kendra is home with you and getting acclimated to her new digs. We are wishing you so many wonderful journeys together. 💙🐶💙 Pawrade Team
No sugar coating here. There were times in the beginning of this deal that were not pleasant, or willingly excepted. The contract terms are all one sided towards parade. Almost feels like a trap from a business owners point of view. I’ll admit, I’m a bit older and been around the block a few times, and this contract kinda smells, there were a couple discrepancies,(one still not resolved) and I was never offered a chance to speak wit the breeder or given a name of the breeder let alone a phone contact number which for me was almost a deal breaker. However I allowed myself to fall for Gabby Grace our new family member. And now, Our puppy is home and AWESOME !! Couldn’t be much happier. The transport went well. Actually got Gabby about twelve hours ahead of schedule. The young man,(Dakota) was polite and business oriented yet kind and professional. Kelly from parade is the best! Quick to respond and very thoughtful, even when I was ready to throw up my hands and quit. She was very assuring even when she was sick and under the weather for a couple days. She’s the reason we now have our beautiful Gabby Grace, who right now is laying on my bare feet writing this review. Pawrade might have been in business for many years, but may consider lighting up on some of the conditions of their contract. I understand business and liability however one shouldn’t make a potential buyer Leary before making a deal. This is not a cheap investment for many especially when considering transportation for the pet in this case ground transport, because air transport was not available for Gabby in Springfield to our nearest airport Las Vegas. In the end, I just want to say this wasn’t the best business experience of my life, But, one of the most rewarding because Gabby is a beautiful, loving family member. And I pray she’ll be around for a long, long time. Gods very best blessings on you all. In Jesus name. 🙏 Amen
By Frank
Response from Pawrade· Nov 15, 2022
Thank you, Frank, for your honest review and for sharing your experience. We are so happy your Gabby Grace is home and living her best life with you now. While we know contracts can be very business-forward, we have ours in place to protect all parties including you the consumer, the breeder, and even sweet Gabby. We are so excited she's found you and we have the same wish, that she will be around for a very long time and creating some really amazing memories with you. We are wishing you a lifetime of happiness together. 💙🐶💙 Pawrade Team
Everything was excellent. I was a little afraid of him regarding fraud. I did and I can vouch for it. My girl arrived without problems and she is beautiful.
By Daniel F.
Response from Pawrade· Nov 15, 2022
Thank you so much for your review and for sharing your experience. We are so pleased you trusted our process to bring home your baby girl. She'll be sure to bring you lots of love and joy into your life. We are wishing you a ton of both. 💙🐶💙 Pawrade Team
What iPhone absolutely extraordinary is all Employees can tell you what is happening with your furbaby. There definitely is a lot going on with Stephen he is a very excited dog to say the least but very affectionate very loving and I find that comes from your staff. I would recommend your agency to any and all friends or family that may be looking for a good dog.
By ALICIA
Response from Pawrade· Nov 15, 2022
Aw! 😍 Thank you for your review and for spreading the word. Stephen is a Golden Retriever so he's living up to his breed. Full of energy but equally loving and loyal. You will be sure to have a busy life with him and lots love and cuddles. You'll love the goofy moments too. We are wishing you so many stories to fill this new chapter in your lives. 💙🐶💙 Pawrade Team
My puppy is a toy Pomeranian he’s only 2 pound the guys that transported him did a great job. Especially with a toy I will use them again their terrific thank you so much
By Karen T.
Response from Pawrade· Nov 15, 2022
You are very welcome and thank you for your review. We are so happy Lucky is home and living his best life with you now. While we are sure you have your hands full with that tiny ball of energy, we will be here when the time is right to bring home a furry friend for him. In the meantime, we are wishing you the very best adventures together. 💙🐶💙 Pawrade Team
Support staff in all areas was awesome, I would definitely recommend PAWRADE for anyone looking for a puppy 🐶
By Chuck
Response from Pawrade· Nov 15, 2022
Thank you for your review. We are very happy our dedicated team could help you with this process. We are wishing you a ton of happy memories. 💙🐶💙 Pawrade Team
From start to finish, I have been nothing less than impressed with Pawrade. Their communication, information, follow up and puppy selection was all EXCELLENT and sets the bar extremally high for anyone else. I love how they work with hand selected, private breeders, and they make sure that all i's are dotted and t's crossed. My sweet Sugie (short for Sugar) arrived clean and healthy....right to my front door. The Pet Nanny driver was so kind and obviously cared about her so much. He really bonded with her during the drive from Dallas to Atlanta, and even reached out a few days later to see how she was adjusting. Every Pawrade person I have dealt with was knowledgeable and caring. I have already recommended them to several friends and family members. I did look at rescues too, but then realized that all puppies' lives matter!! I am thrilled with my sweet little baby XOXOXOX
By KiKi
Response from Pawrade· Nov 15, 2022
Thank you so much for this lovely review. We are so happy Sugie had an amazing journey home and that she is loved so much by you. You are absolutely correct, ALL puppies' lives do matter! 😍 That's why we take our Puppy First approach and ensure we have taken all the necessary steps to keep them happy and healthy. Thank you for trusting our process and bringing her home to you. We are wishing you both a lifetime of happiness together. 💙🐶💙 Pawrade Team
all the dog's
By Alisha L.
