Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
I give 5 stars because I was constantly updated to know what was happening and if there were changes along the way. Your staff was really nice and extremely helpful. Appreciate you all.
By leslie M.
Response from Pawrade· Dec 23, 2022
Thank you so much for sharing your experience. We are excited that Kea found such a wonderful home to go to. We appreciate you as well! We are wishing you all the very best memories and love along the way. 💙🐶💙 Pawrade Team
The concierges and their constant updates and information up to the arrival our our new pet. It also included a chat with the breeder which we found to be a true dog lover.
By Daniel M.
Response from Pawrade· Dec 23, 2022
Thank you so much for your review. We are so happy Kobi is home and living his best life with you. We are wishing you many wonderful experiences with your new furbaby. 💙🐶💙 Pawrade Team
They talked me through every step of the way! Thank you Emma @ pawrade for being patient with me and going above and beyond to help me understand the process! :)
By lindsey
Response from Pawrade· Dec 23, 2022
Thank you so much for your review, Lindsey. 😍We are so happy you found your Lillian and that our dedicated staff was able to help you along the way. We're still here for you should you need us. We are wishing you so many wonderful adventures with your new little. 💙🐶💙 Pawrade Team
The experience getting my fur babies home to me, was a good experience. However the follow through at the end was very hard. Paper work from the breeder did not come with the puppies. I had no shot records until I asked for them. I had no way to micro chip my pets until I asked for them. Other wise it was pretty good. I am very happy with my puppies and I am have to go to the vet several times, because my puppies have bad coughs. I hope my Vet can get my girls taken care of. It is costing me some more money. Please ask the breeder if he knows why they are coughing so much. Thank you, Alberta Velasquez
By Alberta Celaya V.
Response from Pawrade· Dec 22, 2022
Thank you for your review and feedback, Alberta. We certainly hope these babies are getting better but your vet would be the best source for diagnosing them. Nothing appeared to be wrong with your pups upon leaving and they have cleared Health Certificates so this may be a stress-related ailment from moving to a new home. We will be here if and when you need us though. In the meantime, don't forget you also have the pet insurance on your babies as well as the Health Guarantee. Feel free to contact us at (888) 729-8812 should you have any questions or concerns. We are wishing those beautiful babies all the well-wishes to get better soon. 💙🐶💙 Pawrade Team
Great experience! We were able to select the dog we wanted and have him delivered to us in a carefully protected and convenient manner. It was a wonderful experience from start to finish. Great job Pawrade!
By Scott H.
Response from Pawrade· Dec 22, 2022
Aw! Thank you, Scott! 😍 We're so happy Ludvik won your heart and is making himself right at home with you. We are wishing you so many wonderful journeys together. 💙🐶💙 Pawrade Team
Pawrade is such a great service. They go between you, the breeder, and the shuttle service to be sure the puppy arrives happy and healthy. I would highly recommend them if you are looking for a new puppy and have no idea where to start.
By Disappointed
Response from Pawrade· Dec 22, 2022
Thank you so much for your review. We are happy Gigi is home with you now and just in time for the paw-lidays! 😍 We are wishing you happy memories together. 💙🐶💙 Pawrade Team
Amazing experience, this company kept us updated and answered all the questions we ask.
By Sabrina C.
Response from Pawrade· Dec 22, 2022
Thank you for your review. We are so excited Irving found his furever home and is living his best life with you now. We are wishing you many amazing stories to fill this new chapter in your lives. 💙🐶💙 Pawrade Team
Pararade staff were friendly, helpful and available every step of the way. I got pictures and videos once a week that allowed me to watch my baby grow. The staff eased my fears about buying a puppy online. I would truly recommend them to anyone searching for their new best friend!
By Mary S.
Response from Pawrade· Dec 22, 2022
Thank you so much for your review, Mary. We are so happy that you trusted this process and now have Winter to keep you warm with her snuggles. We are wishing you so many of those. 💙🐶💙 Pawrade Team
