Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Great professional staff and very knowledgeable about my puppy and the procedures that would happen up to the day she was delivered to me.
By Dianne B.
Response from Pawrade· Jan 25, 2023
Hey Dianne, Thank you so much for the kind words! We are so pleased to hear that we were able to pull it all together for you! We really do try our hardest for our amazing customers!
Professional and caring. Made it pleasant.
By Ty Y.
Response from Pawrade· Jan 25, 2023
Hey Ty, short and sweet! We will take it. Thank you so much for positive review and kind words.
Really sad that there are so many negative reviews, because I felt the company was very professional to work with. The only gripe we had was with the airline. The breeder was tremendous! She went above and beyond for the puppy. Donna and Shannon were very pleasant with their communication. I can’t speak for others, but I can say I was pleased overall with the transaction. My puppy is absolutely wonderful and passed her wellness exam with no problems. Kudos everyone!
By Michele G.
Response from Pawrade· Jan 25, 2023
Hey Nala, Thank you so much for the kind words! We honestly do our best for all of our wonderful customers. And we are sorry to hear that the airline was not quite up to the task. We so wish we had more control there. We appreciate hearing feedback from all of our customers so that we can make improvements where ever possible. Even the very small percentage of negative reviews help us to improve the overall Pawrade experience. We wish you many wonderful years to come with your new furry family member!
Pawrade was super easy to deal with and connected me with our newest family member, a beautiful healthy Goldendoodle Gemma!!!
By Cameron B.
Response from Pawrade· Jan 25, 2023
Hey Cameron, We are so pleased to hear that we were able to help you with the adoption of your new furry family member in a smooth and stress free process. We works very hard everyday to help all of our wonderful customers find the perfect pup for them! Thank you so much for the wonderful endorsement!
We love our little girl. Everything from start to finish was great. Being able to chat with the breeder was super helpful and reassuring.
By Mindi A.
Response from Pawrade· Jan 25, 2023
Hey Mindi, we are so pleased to hear how happy you are with your little girl. That really is our ultimate goal. We work so hard everyday to help folks find the perfect furry family member for them. Thank you for choosing and trusting Pawrade!
Ellie is an amazing dog. She arrived clean (after three days traveling across country), healthy (normal bowel movements) and immediately affectionate to all five adults and kids who met her when she first arrived at our home. She was active and not tired or afraid the moment we got her. Pawrade was responsive to all my requests for: vet records, change of email address on record. Ellie was exactly 12 weeks old when she arrived at our home. If your pup is younger and in the mid west or further away from you, I would recommend waiting until the pup is a bit older, if you are located on the east coast and the pup is half way across the country, since ground transport company can take up to 6 days to deliver your pet which I didn’t learn until after I bought her. Ground transport company was courteous and responsive, you can text them and they give you at least a day notice of your delivery date and a gps link to follow driver’s progress. I live in NJ and the journey took 3 days from Missouri. Having said that, the fact that she’s healthy, affectionate and very cute, I give Pawrade a big thumbs up. The moment I took her from the ground transport driver, she has been nothing but affectionate and adorable.
By Emily B.
Response from Pawrade· Jan 19, 2023
Hey Emily, Thank you so much for the kind words and positive review. We are happy to have been able to work with you on the adoption of your new furry family member. It is really great to hear that all went so smoothly. We also appreciate the solid advice you have given other potential customers. We wish you many fun filled years with your new buddy!
Absolutely amazing experience‼️ I got my first toy Maltese last October (22) couldn’t be better experience, actually I just got my second toy Maltese yesterday (January 16,23) and must say Penny and Pia are adorable, cheerful, friendly, sweet little girls. The service couldn’t be better: reliable, good communication, excellent people.
By Cristina G.
Response from Pawrade· Jan 19, 2023
Hey Cristina, Thank you for choosing and trusting Pawrade, not once but twice! We are absolutely thrilled to hear that we were able to help you with adopting your two adorable little girls. That's twice the amazingness. And I'm sure y'all are quite the trio!
I’m so satisfied with Pawrade family, they are so supportive and hard working people! Thank you for making this experience even more special for us.
By Consumer
Response from Pawrade· Jan 19, 2023
Hey There, Thank you for the kind words! We really are like a family here and all work together to make the adoption process as seamless as possible. Best wishes to you and your new furry family member!
