Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Very thorough, informative and efficient!
By Ronda T.
Response from Pawrade· Feb 27, 2023
Hey Ronda, Thank you so much for the kind words. We are so happy that you chose Pawrade and allowed us to help you with adopting the perfect pup for you. Best wishes to you and your new furry family member!
Pawrade helped me every step of the way, I talked to more than one person at Pawrade during the process, and each and everyone was professional and helpful. I wasn’t sure what to expect, but they exceeded any of my expectations. I highly recommend using this company when looking for a puppy.
By Nancy C.
Response from Pawrade· Feb 27, 2023
Hey Nancy, Thank you so much for the wonderful endorsement. We are so pleased to hear that you are so happy with your new furry family member. We really do our best to make the process as seamless as possible and love to hear from our amazing customers when it all comes together perfectly!
There communication was outstanding, text messages, email, and phone call I was very happy to receive my puppy the whole process was carefully planned. The puppy travel from Missouri to Puerto Rico in such great care that when she arrived from such a long trip she was in good shape. Special thanks to Beth Thomas, Cindy Walters, and Donnar Conner.Thank you Pawrade for such a great experience.
By William F.
Response from Pawrade· Feb 27, 2023
Hey William, thank you so much for the kind words and wonderful review! Our team here at Pawrade really does put in so much hard word to make the adoption process as smooth and stress free as possible. Thank you for choosing and trusting Pawrade to get your new best buddy across the ocean and to its new furever home!
It was a pleasure working with Pawrade in the search for our puppy! Communication was so easy whether it was a phone call, a text or a direct message on the website. The whole process was easy from the first phone call to the last. During my first phone call I was able to gather some general information and then was transferred to Tara who worked with us from start to finish. Tara is absolutely wonderful! She always answers in a timely manner and even set up zoom calls with the breeder so we could meet our pup! The breeder was also wonderful to work with. Her team is so nice and caring from the initial text messages to schedule transport of our pup to the nanny! Thank you so much to all who were involved! We are so excited that our new pup is finally home! I highly recommend Pawrade to anyone who is looking for a pup!
By Bianca D.
Response from Pawrade· Feb 27, 2023
Hey Bianca, Thank you so much for the kind words and detailed review. We are so pleased to hear that we were able to get you the perfect pup and make the process as smooth and stress free as possible. Best wishes to you and your new furry family member for many fun filled years to come!
I was a little nervous about getting a puppy off line but everything went well now we have a new addition to the family.i had a lot of questions and they answered them all made sure my dog came when they said it would just want to say thank y’all and i will be to glad to recommend pawrade
By Norman D.
Response from Pawrade· Feb 23, 2023
Hey Norman, we totally understand that getting a new pup online can be a very concerning task. There certainly are a lot of shady folks out there. But we at Pawrade eliminate all those worries and ensure you get the perfect pup for you and that the process is completely secure. Thank you for choosing and trusting Pawrade!
Dog was safe and sound. Communication was good.
By Ron Nevers J.
Response from Pawrade· Feb 23, 2023
Hey Ron, Thank your for choosing Pawrade. We are so pleased that we were able to get you the perfect pup. Best wishes to you and your new furry family member!
Process was easy and quick! The delivery of our pup was unclear. She was in cargo and not with a companion as we were told. She was also pretty dirty and had long nails which was really disappointing.
By J P.
Response from Pawrade· Feb 27, 2023
Hey Jessica, we happy to hear that you are overall pleased with your new best buddy and we are also sorry to hear that there may have been some miscommunication on the air travel. I see that you did book standard air where the pup would fly in an airline approved puppy crate in a climate controlled section of the aircraft. The other option is a flight nanny where a companion carries the pup into the passenger compartment of the aircraft in a soft carrier. This option is naturally a bit more expensive. We do apologize for the confusion and will make every effort to ensure this is addressed. We wish you many fun filled and amazing years with your new best buddy!
Kelly kept me informed all along the way and answered my questions.
By Pamela M.
Response from Pawrade· Feb 23, 2023
Hey Pamela, Thank you for the kind words. We are so pleased to hear that all went so well for you. I will also let Kelly know what a fine job she did!
