Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Carli kept me updated every step of the way
By Derek
Response from Pawrade· Apr 3, 2023
Hey Derek, We are so happy to hear that the Pawrade experience was a positive one. Thank you for choosing and trusting Pawrade. Best wishes to you and your new furry family member for many fun adventures to come!
Working with Pawrade was effortless from beginning to end. They were extremely communicative with making sure our new furbaby had the best care prior to him arriving and during his flight to us, and ensured we knew what to do when he arrived. They paid great attention to detail via texts, emails, and personal calls. Our flight Nanny was amazing during the transition at the airport. Thank you Doug, Lois, and the team. Also, big thanks to the breeders for our amazing puppy. He’s perfect. You all exceeded our expectations. Thank you so much!
By Ashanna B.
Response from Pawrade· Apr 3, 2023
Hey Ashanna, Thank you so much for the kind words, wonderful endorsement and detailed review. We really do try our best to make the process as smooth and stress free as possible. We are so happy that you chose Pawrade and we wish you and your new best buddy many fun filled adventures to come!
We got a golden retriever puppy through Pawrade and it was the easiest most enjoyable experience ever! We will use Pawrade for every dog we get in the future and recommend them to anyone! The staff was so quick at responding to any questions we had and our puppy was driven down to us all the way from Indiana and was perfect when he arrived! We couldn’t thank you enough!
By Rylee T.
Response from Pawrade· Apr 3, 2023
Hey Rylee, Thank you so much for the kind words. We really do put in the work to make the process as smooth and stress free as possible. Thank you for choosing Pawrade and we are so hopeful that you will choose us again!
My experience from day 1 was incredible. We found our puppy in our price range, age, gender and the Pawrade team was incredible every step of the way. Our girl came to us healthy and well and everything they promised was accurate and wonderful.
By Doreen C.
Response from Pawrade· Apr 3, 2023
Hey Doreen, Thank you for the wonderful review. We are so pleased to hear that we were able to meet all your expectations and help you adopt the perfect pup for you. WE are thrilled to hear that your new little girl is doing so well with you in her new furever home!
From the time I found the puppy , till he arrived at my house. Every step was explained very well . Always informed of what was going on at all times . Excellent experience, would use again and would recommend to others .
By Ronald
Response from Pawrade· Apr 3, 2023
Hey Ronald, We really do give it our all to make the adoption process as smooth and stress free as possible. We are so pleased to hear that we were able to pull it all together for you. Best wishes to you and your new best buddy for many amaxing adventures to come.
I didn't find the platform very usable. The location of the breeder was not shared, making it difficult to filter (living on the East coast I would not logistically be able to adopt a dog on the West coast). Communication was also challenging - I had many questions for the breeder but had to go through a third party and often my questions were not answered fully and required follow-up, which took a very long time. I ultimately felt very uncomfortable using this site as it seemed like a lot of important information was being hidden.
By Ashley G.
Response from Pawrade· Apr 6, 2023
Hey Ashley, We are so sorry to hear that you didn't find our platform to be user friendly for you. If you were to call in one of our puppy concierges can search by breed and location to find you all the perfect pups for you that are in the area of your choosing. Typically we can also arrange a Zoom or three way call with the breeder so that you can interact with the breeder and pup as well. I promise you that we never try to hide anything but we do have protocols that are designed to protect the buyer and breeder and ensure that the adoption and transaction are completely safe and secure. Sadly there are a lot of shady operators out there and we do all we can to make sure every one is protected here at Pawrade.
just a great experience start to finish
By Doug E.
Response from Pawrade· Apr 3, 2023
Hey Doug, Thank you so much for the kind words. We are so pleased to hear that we were able to pull everything together for you. We really do try our best to make the process seamless for our amazing customers. We wish you the best for many fun filled adventures to come with your new best buddy.
First time buying a puppy and almost got scammed a few times and decided to look at other websites. I’m a first time puppy owner so I was nervous about the whole process but honestly, Paw Rade did a great job. They stay in touch with you throughout the whole process and make it easy on you. My new Siberian Husky pup Loki is absolutely perfect and I couldn’t be anymore happy with paw rade. Job well done! This is exactly the companion I needed after getting out of the military.
By James C.
Response from Pawrade· Mar 31, 2023
Hey James, We know that adopting a pup online can be a dauting task. Especially with all the shady operators out there. That's why we put in all the work to make the process completely safe and secure as well as smooth and stress free. Thank you so much for choosing and trusting Pawrade!
