Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
The customer service was wonderful. All our questions were timely and professionally answered. Each step in the adoption process was clearly explained.
By Kevin and D.
Response from Pawrade· Apr 13, 2023
Hey Kevin and Dawn, we know that adopting a pup online can be a daunting task. We do all we can to make the process as smooth and stress free as possible. Thank you so much for choosing Pawrade and letting us help you get the perfect pup for you!
It was well organized. The contact people followed up and were helpful. The delivery was great and the dog amazing.
By Nancy O.
Response from Pawrade· Apr 13, 2023
Hey Nancy, we are so pleased to hear that we were able to pull everything together for you and get you your perfect pup seamlessly. Thank you for the kind words and thank you for choosing and trusting Pawrade.
Thanks Pawrade For Everything From Beginning To End Enjoying Micha
By James L.
Response from Pawrade· Apr 13, 2023
Hey James, We are so happy to hear that you are so happy with your new best buddy. Thank you for the kind words and best wishes for many amazing years to come!
Pawrade has provided exceptional service, answered all our questions, delivered a fabulous healthy puppy! I have already recommended PawRade to friends that are looking for their new 4-legged companion.
By Kent
Response from Pawrade· Apr 13, 2023
Hey Kent, thank you so much for the wonderful review and endorsement. We are so pleased to hear that we were able to make the process so smooth and stress free for you. Best wishes to you and your new best buddy for many fun adventures to come.
I was super nervous and apprehensive about purchasing a puppy online fearing this was a scam or I would receive a sick puppy however that was not the case! My customer service representatives helped me stay in contact with the breeder for updated pictures and pictures of my puppy's parents. I absolutely loved being able to track her from the time she left to the time she finally made it home! The whole process was super easy and user-friendly. I renamed my little one to Kalli and she's been the sweetest little thing since the moment she arrived! Now on to the next step of potty training! Lol
By Jackie
Response from Pawrade· Apr 13, 2023
Hey Jackie, thank you so much for the wonderful and detailed review. We do know that adopting a pup online can be a daunting task. We do all we possibly can to make the process as smooth and stress free as possible. Best wishes for many amazing days to come with your new furry family member.
Rex is an adorable, healthy, and happy Bichon Frise. His breeders were very caring and even started working on housebreaking with him. Pawrade was incredibly helpful and thorough as they walked us through the adoption steps to make sure everything went smoothly. While we are seasoned pet owners, we appreciated the detailed information provided in their Puppy Packet and their commitment to ensuring each pup's good health. We love Rex and are so happy to add him to our home!
By Dee C.
Response from Pawrade· Apr 13, 2023
Hey Dee, Thank you so much for the kind words and thank your for choosing Pawrade to help you adopt Rex. We are so happy to hear how well everything went. We really do try our best to make the process smooth and stress free. Best wishes for many fun filled days ahead with your new best buddy!
A very special thank you to Regina D. (Puppy Concierge)for making us feel so welcome in our very first introduction to Pawrade. We had just lost our Rat Terrier of 16.5 years and my wife and I were devastated. Regina was empathetic and humane. Shannon G. (Travel Concierge) and Jaclyn (Customer Concierge) were promptly available and were very kind. From the first phone call to the delivery of our lovely pup, 5 stars to everyone who kept in contact with us throughout the delivery. Thank you Pawrade, James and Charmaign and Romeo
By J L.
Response from Pawrade· Apr 13, 2023
Hey James and Charmaign, Thank you so much for the kind words and wonderful review. I have made sure the Regina, Shannon, and Jaclyn have been commended for their outstanding job! We are so pleased that you chose and trusted Pawrade. Best wishes to you guys and Romeo for many fun adventures to come!
I can’t say enough about how perfect everything went during the process of my new fur baby Luana. Pawrade staff made it so easy and was there at every step of the way to answer any questions or concerns you may have. I would definitely recommend them for your next new fur baby. Thank you everyone ❤️
By Ruthann G.
Response from Pawrade· Apr 13, 2023
Hey Ruthann, thank you so much for the amazing review and endorsement. We are so pleased to hear that we were able to help you adopt the perfect pup for you! We wish you and your new furry family member many fun adventures to come!
