Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
I recently found my new pet using Pawrade, and I couldn't be happier with the results. I found my family's ideal dog quickly thanks to the website's user-friendly interface.
By Shivam V.
Response from Pawrade· Apr 25, 2023
Hey Shivam, We are so pleased to hear that you had a great experience with our team at Pawrade. We so all we can to make the process as user friendly as possible. Thank you for the kind words and thank you for choosing Pawrade!
My experience with Pawrade was great was a little hesitant at the beginning but the whole process was great kept informed of everything from start to finish. Now I have my puppy took him to the vet and he is a healthy puppy. Would recommend them to anyone.
By Joanne S.
Response from Pawrade· Apr 25, 2023
Hey Joanne, we definitely understand having some apprehension about adopting a pup online. There are definitely a lot of shady operators out there. At Pawrade we take out all the worries and make the process seamless and stress free. We are so pleased that we were able to help you get your perfect pup and thank you for choosing Pawrade.
Very well communicated through out process, delivery was earlier than expected! From time of purchase to delivery was less than 1 week. Only negative was the requirement of a vet check on the receiving end within 72 hours which i found to be very difficult, most vets wanted a 2-4 week window for new pets! Mine is 2 days after the required period which voided my health guarantee.
By Steve P.
Response from Pawrade· Apr 25, 2023
Hey Steve, we are so happy that you chose Pawrade to help you adopt your amazing new pup. We do require a puppy wellness visit within the first 72 hours of delivery. This is actually done to protect you and the pup. If there is any issue found at that time we know that it is the responsibility of Pawrade and the breeder and we can make sure it is covered under your 3 year Petpay health guarantee. Not making it to the 72 hour visit does not void your 3 years of coverage. It only disqualifies you for the first 14 days of coverage. Please be sure to send in all your vet documents to [email protected] so that we can start your permanent record for your Health guarantee. Thank you for choosing Pawrade and best wishes for many fun adventures to come.
Our Havapoo fur baby has been with us for 2 weeks now and we are so grateful she’s joined our family! As first time puppy owners, Pawrade made our experience seamless. Communication was clear and consistent, which was much appreciated during this process. She arrived to us safe and healthy and the guidance along the way was very helpful!
By Sigourney Di R.
Response from Pawrade· Apr 25, 2023
Hey Sigourney, we are so happy to hear how happy you are with your new furry family member! Our primary goal is to unite families with the perfect pup for them and it sounds like we have a great success with you. Thank you so much for the kind words and for choosing and trusting Pawrade.
From the start Pawrade was there to help reduce stress of a purchase of this kind. They make the perfect middle man to assist the buyer with the Breeder. We now have the sweetest, healthy, well socialized little puppy. Will recommend to family & friends.
By Kirk B.
Response from Pawrade· Apr 25, 2023
Hey Kirk, thank you so much for the wonderful endorsement and review. We really do try our hardest to make the process as smooth and stress free as possible. Best wishes to you and your new best buddy for many fun filled years to come.
Constant and seamless process-as a Luddite I was pleasantly glad and thankful. Y’all rock!!
By Jonny H.
Response from Pawrade· Apr 25, 2023
Hey Jonny, thank you for the kind words and wonderful endorsement. We are so pleased to her that we were able to make the process seamless and stress free for you. I had to google Luddite and found that I am a little Luddite as well. Best wishes for you and your new best buddy for many fun filled days ahead.
Everything! We love ❤️ our beautiful new puppy!
By Diane E.
Response from Pawrade· Apr 25, 2023
Hey Diane, short and sweet, and we greatly appreciate it! Thank you so much for choosing and trusting Pawrade to get your the perfect pup!
We brought home our new puppy a week ago and we could not be happier. The Pawrade team was so communicative and helpful as we handled the various potential challenges that can arise with getting a new puppy. I appreciated the team’s responsiveness and their dedication to ensuring their puppies have a safe and loving home. I was so impressed with their customer service and would recommend them to anyone looking to get a new puppy!
By Alexis M.
Response from Pawrade· Apr 26, 2023
Hey Alexis, We are so happy to hear how well everything went for you and your new furry family member. We really so put the work in to make the adoption process as smooth and stress free as possible for our amazing customers. Thank you so much for the kind words, and thank you for choosing Pawrade!
