Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
The whole experience was great. Your personnel were very professional and courteous and friendly.
By Al H.
Response from Pawrade· May 1, 2023
Hey Al, we really do put in all the work to make the adoption process and smooth and stress free as possible for our wonderful customers and amazing pups. Thank you for choosing and trusting Pawrade!
Great communication.
By Delray S.
Response from Pawrade· May 1, 2023
Hey Delray, We know that adopting a pup online can be a little concerning for some folks. That is why we do everything possible to make the process seamless and communication is one of the most important parts. Thank you so much for choosing and trusting Pawrade!
We loved going through this process with pawrade. Everyone was so kind and helpful. They really care about doing what’s best for the puppy and the family. Everything went smoothly and we couldn’t be more happy and in love with our new fur-baby. 🥰 he’s very healthy, sweet, and friendly.
By Mara M.
Response from Pawrade· May 1, 2023
Hey Mara, We are so pleased to hear that all went so well for you. We really our best to take out all the stress and make the process smooth and easy for our wonderful customers. Thank you so much for the kind words and best wishes for many fun filled days to come with your new furry family member.
Best experience ever with a company that handles AKC puppies. Just got a “Joyous Havanese” puppy 8 weeks old. Happy with the entire experience. Don’t be fooled, this site delivers from A-Z in an exceptional manner. Great people to deal with as you are arranging for the delivery of your pup. They hold your hand the whole way and after! I would never go anywhere else!
By Stanley K.
Response from Pawrade· Apr 28, 2023
Hey Stanley, Thank yo so much for the wonderful review and endorsement. We are so pleased to hear that we were able to pull everything together for you so seamlessly. Best wishes to you and your new furry family member for many fun filled adventures to come!
The entire experience was fast and efficient. Communication was excellent as we went through the process. We were always updated via emails and phone calls . I would recommend Pawrade to anyone interested in obtaining a wonderful pet. Our puppy Jake arrived on time and was healthy and happy! What more could you expect?!! Our family is very pleased with everything.
By Bob H.
Response from Pawrade· Apr 28, 2023
Hey Bob, We are so happy to hear that all went so well for you and Jake. Thank you for choosing Pawrade to help you adopt the perfect pup for your family. Also, we thank you for the kind words and best wishes for many fun filled years to come.
Best puppy ever, meets all our criteria and fits beautifully in our household and plays well with our other dog. Communication with Pawrade was pretty strong except for a couple of hiccups. My pup developed coccidia before delivery and it was downplayed cuz she arrived underweight according to my vet. They made sure she was clear though and she is healthy happy bouncy affectionate fully recovered!
By Margie G.
Response from Pawrade· Apr 28, 2023
Hey Margie, we are so happy that you chose Pawrade to help you get the best pup ever! And we do sincerely apologize for the issue with your pup contracting coccidia. Even though this is very common and minor it does show how effective our protocols are in that we caught and corrected the issue before sending her to you. WE always do all we possibly can to ensure you receive a happy healthy pup. Best wishes for many fun filled days to come!
From the first phone call to the delivery of our puppy this company cares and made everything so easy. The people that drove our puppy to us were so professional and kept us informed all the way. He arrived çlean, safe and so loving. Very nice drivers!!!! He had his fìrst vet check and he is 100% healthy. Thank you for everything, all the work behind the scenes I appreciate it. Our puppy is adorable.
By D & P W.
Response from Pawrade· Apr 29, 2023
Hey There, We are so happy to hear that all went so well for you! Our whole team here at Parade really does put in the work to make the adoption process as seamless as possible. Thank you for the kind words and thank you for choosing and trusting Pawrade.
I thought the process was a bit frenetic! I got a King Charles Spaniel from a breeder in Missouri eight years ago, and I though it went smoother. Your emails were confusing. For example, an email would come with the old emails listed first, and the new info was at the bottom. You should reverse that, so that the current info, questions or requests are listed first with the prior history coming after that. It was easy to loose track of information the way you have done it, because when I see an email that starts off with info that I have already responded to, I assume that this is an old or outdated message. . There should be a single email with each requirement listed by a bullet point.
By John R.
Response from Pawrade· Apr 29, 2023
Hey John, We do greatly appreciate all constructive feedback. It allows us the chance to see our business from the customers perspective a bit better. We will be looking into your concerns with the emails and see id there may be a better way. We also thank you for choosing Pawrade and allowing us to help you adopt the perfect pup for you. Best wishes for many fun adventures to come.
