Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Wonderful breeder! Pawrade staff was exceptional! We are so thrilled with our new puppy! It was an amazing experience!
By Christine D.
Response from Pawrade· May 30, 2023
Hey Christina, Thank you so much for the amazing review and endorsement. We really do try our best to make the adoption process and smooth and stress free as possible. We love to hear when everything goes so well for our awesome clients. Best wishes for many fun filled years to come.
The transaction went smoothly. From my initial viewing and speaking with amazing Jaclyn to receiving the puppy it was great. I got constant updates on everything along the way and my amazing Shiba Inu arrived healthy and happy. Big thanks to the incredible Jaclyn, Derek, Britney, and Kelsey. You make a great team. (CRITICAL NOTE: Do your research on this breed. I was lucky to have raised a Siberian husky two years prior. A Shiba Inu is just as brilliant, strong, adventurous, twice as stubborn, and ridiculously courageous. These pups fear nothing, which means supervision 24-7/routine discipline training/sleepless nights. Absolutely Worth It!
By Jon
Response from Pawrade· May 30, 2023
Hey Jonathan, Thank you so much for the kind words and positive review. I am sorry that no one has actually spoken to you after delivery. We always do a post delivery check in and I can see Alisa did reach out and leave a VM. I will have her reach out to you again as ther must have been some glitch with our Zoom. Ultimately we are so pleased that we were able to get you an awesome new best buddy and also thank you for choosing and trusting Pawrade.
Had a wonderful experience with Pawrade! Great communication throughout the whole process. Couldn’t be happier with my puppy and our vet said she was well taken care of.
By Lynn L.
Response from Pawrade· May 30, 2023
Hey Lynn, we so greatly appreciate you sharing your Pawrade experience. We relly do try our beat to make the process seamless for our wonderful clients. Best wishes for many amazing days to come with your new best buddy!
I bought a Beagle Puppy on Pawrade and everything went well. I was really happy until I took her to the vet and this particular vet did a more thorough exam. She has been a veterinarian for 23 years. She looked at my Beagle Puppies teeth and told me that she was at least two months older than I thought. She showed me her upper canines and told me they would not not be fully grown in if she was 4 months old the age her birth certificate said that I received and the age the Breeder as well as Pawrade advertised her as being. I was upset and grateful I found out because I had to have her spayed sooner and I wouldn’t have know that. I called Pawrade and told them and was promised a phone call back the following week after they spoke to the Breeder Jenifer and Pawrade told Me they prided themselves on making sure that the Breeders they used had all their certificates and information in line to assure something like this did not happen. I never received the phone call back the following week from Pawrade! My Beagle is very petite for her age and teeth don’t lie. I can see how they were able to get away with this. It really makes me skeptical to buy another Beagle from them. They were so helpful when I was buying her, but the when this problem occurred they went MIA. I am not happy at this result from them. They need to deal with the bad and the good . Not just ignore a customer that gave them the money for the dog and then ignore them afterwards. I have the Vet’s Notes that she wrote up for me that states my puppy is at Least two months older if not even older than that.
By Suzanne
Response from Pawrade· May 30, 2023
Hey Suzanne, We are truly sorry to hear that your vet gave you some information that you found distressing. We did reachout to the breeder and did a thorough investigation. The breeder was very careful in reviewing everything and did confirm your pups DOB. Sometimes pups, just like our children, can develop faster or slower than what is typical. This may be the case here. We would suggest following your vets best advice when treatment is needed based off their opinion of the maturity of the pup.
Everyone was very nice and professional. some information did not come in a timely manner, which is the reason for 3 stars. we are very happy with our new puppy. she is a healthy and happy puppy and seems to have been well cared for. Breeders seemed to be very nice people. I would use this service again.
By Steve M.
Response from Pawrade· May 30, 2023
Hey Steve, Thank you so much for the kind words and honest review. We are so pleased that we were able to get you an amazing pup. We also appreciate all feedback and will review all communication to see where we can improve our process. Best wishes for many fun adventures to come with your new best buddy!
I am truly happy with my selection of my wonderful puppy, and the place that made it possible: Pawrade. Emma helped me choose this precious puppy and provided me with thoughtful suggestions regarding his care. Donna set up phone meetings with the breeder and patiently answered a myriad of questions. Cindy helped iron out the details of getting our puppy. In addition, Eddy deserves special recognition, helping to troubleshoot a concern about transport. He rolled up his sleeves and completed every task with enthusiasm, going well beyond his job responsibilities. I would not hesitate to use Pawrade again in search of the ideal furbaby, but for now, one dog is enough responsibility. :)
By Andy L.
Response from Pawrade· May 22, 2023
Hey Andy, Thank you so much for the kind words and wonderful review. We really do put in all the work to make the adoption process as seamless as possible. We are so happy that you chose Pawrade and that we were able to get you the perfect pup for your family! Best wishes for many fun filled days to come.
You're so helpful with all aspects. And the puppy that I chose was described to a tee.
By Valerie G.
Response from Pawrade· May 22, 2023
Hey Valerie, We are so pleased to hear that all went so well for you. That really is our goal here at Pawrade. Thank you so much for the kind words and thank you for choosing Pawrade!
There were a few technical / communication glitches with the service, but they connected me to the exact dog that I wanted, from a reputable breeder, and transported her safely across the country to me. She is healthy, so sweet, beautiful, and the exact dog I was looking for for my family.
By Danielle T.
Response from Pawrade· May 22, 2023
Hey Danielle, we are so pleased to hear that we were able to help you adopt the perfect pup for your family. There certainly are a few moving parts to get a happy, healthy pup across the country to its new forever home. We apologize for any hiccups and we are so thankful that you chose Pawrade!
