Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Constant communication
By Edmond
Response from Pawrade· Jun 17, 2026
Hey Edmond, When getting a new pup online we know that communication is key. We do all we can to keep our clients fully informed every step of the way. Thank you for choosing Pawrade and best wishes.
They had patience with me and let me know what to do.
By Arnold G.
Response from Pawrade· Jun 10, 2026
Hey Arnold, Thank you for trusting Pawrade to help you find the perfect pup for you. Best wishes.
The experience was great. I wish I could have recieved final documents with our puppy or at least know they were already in process or in the mail. Birth date, family history etc. But, I could not be more satisified with our new puppy - Indy. We love him very much. I would not hesitate to recommend your company to others. Thank You
By Indy,Sarah,Lillie,Ody,Frank
Response from Pawrade· Jun 10, 2026
I apologize for any inconvenience. Please reach out to us in the Message Center and we will immediately email you any documents you may be missing. Or you can log into your PetPay account, go to invoices, click details on the travel invoice and scroll down to all your documents that are permanently uploaded. From there you can view, download or print all your documents. I am sorry I can not identify you from your sign in here on Trustpilot.
This made me feel like it should be that the breeder and I were able to have a third party between us and it made everything perfect
By Thomas M.
Response from Pawrade· Jun 17, 2026
Hey Thomas, thank you for the kind words and thank you for trusting Pawrade. Best wishes.
Every thing was smooth from beginning to end! I was worried at first but they put me at ease ! Every one was very professional and very responsive to any question or concerns I may have had. The drivers who got my new pup here was awesome, I was amazed at their service as well. Thanks for everything and my new puppy!
By Melissa K.
Response from Pawrade· Jun 17, 2026
Hey Melissa, we are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and thank you for trusting Pawrade,
I was guided through this whole process by different people who were each very different BUT they were extremely kind, supportive and helpful in answering all my questions about my puppy. I would definitely recommend them!
By Laurie A.
Response from Pawrade· Jun 17, 2026
Hey Laurie, thank you for the kind words and thank you for trusting Pawrade. Best wishes.
Total transparency and very friendly staff from start to finish. I had several questions along the way and they answered them promptly. I found the puppy I wanted and started speaking with them on 5/14/26. We got my little 2 1/2 pound Yorkiepoo puppy on 5/30/26. We chose to not have him delivered as we only lived about four hours away. At 64 years and several medical problems I was just looking for a small lap dog. Pawrade's wonderful service help me get him. As the Breeder was handing him to me, he said he likes to cuddle! :-) “Simba” has brought light back into my life! Thank you, Pawrade!!!
By Melanie L.
Response from Pawrade· Jun 17, 2026
Hey Melanie, we are so happy to hear that you are so happy with your new best buddy. Thank you for trusting Pawrade to help you find the perfect pup for you.
Very professional thru the entire process from initial contact to delivery!
By Sheila
Response from Pawrade· Jun 10, 2026
Hey Sheila, Thank you for trusting Pawrade to help you find the perfect pup for you. Best wishes.
