Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
They did everything right: customer service, transportation, breeder and follow up
By Leslie L.
Response from Pawrade· Mar 8, 2024
Hey Leslie, We really do try so hard and greatly appreciate hearing about it when all goes so well. Thank you for the kind words and thank you for trusting Pawrade.
Perfect and smooth in every department. Carli Rivera so good as was transport company express puppies and the breeder is incredible. Use them. Great process.
By Leslie L.
Response from Pawrade· Mar 8, 2024
Hey Leslie, We are so happy to hear that all went so well for you and your new furry family member. Thank you for trusting Pawrade and best wishes for many fun filled days to come.
My experience with Pawrade was better than my experience with a competitor. Pawrade quickly answered my questions and returned my calls. I was actually trying to purchase a second pup through a previously used puppy site, but they didn’t return my calls, or answer my questions. The staff at Pawrade was wonderful. Pawrade promptly returned my calls and answered my questions.
By Angela R K.
Response from Pawrade· Mar 8, 2024
Hey Angela, We really do try so hard to make the adoption process as smooth and stress free as possible for our clients. We are so happy to hear that all went so well for you. Thank you for choosing Pawrade and best wishes.
I am happy to recommend Pawrade to anyone searching for their new pet. It was a pleasure working with them from the start all the way until the moment I finally held my new puppy in my arms. Most important, they are dedicated to the health and wellbeing of the animals. The communication was excellent and the information and guidance provided was as well. Don’t hesitate to use their services!
By Sam N.
Response from Pawrade· Mar 8, 2024
Hey Sam, thank you so much for the kind words. We really do try so hard to make the process seamless for our clients. Best wishes to you and your new furry family member for many fun filled days to come.
As many are, I was nervous about acquiring a pet online. However, Pawrade exceeded my expectations from the time I spoke with Holly to speaking with Lois. My dog came groomed and clean with ground transport Down Home Pet, and relaxed. The only reason I deducted a star is my dog got an ear infection upon arrival, but insurance covered the cost (Read carefully with MetLife Insurance and the 30-day coverage as there is a waiting period and any instances/illness during that time will be considered pre-existing). The MetLife representative worked wonders with me to ensure that I would be covered from the first day of activation.
By NAJ
Response from Pawrade· Feb 29, 2024
Hey Naj, Thank you for choosing and trusting Pawrade. No worries about the shady operators here at Pawrade. We are also sorry to hear about your pup arriving with an ear infection. This is very common but would be covered under the complimentary 30 days of Metlife we provide and the Health Guarantee as well. Best wishes for many fun filled days with your new best buddy.
Pawrade communication allowed me to feel confident about my purchase. They were quick to respond when I had questions. I chose to have my Hickory delivered to me via vehicle transport. Puppy Express communicated with me as soon as they picked up Hickory on ETA; again 3 hours before they arrived and 15 minutes before delivering him to my arms! I've already referred Pawrade to a friend. Hickory is just as described and we are in love!
By M. R.
Response from Pawrade· Mar 8, 2024
Hey, We know that communication is key and we do all we can to keep our clients informed every step of the way. Thank you for the kind words and thank you for chooisng Pawrade.
Everything was perfect
By Jeanne L.
Response from Pawrade· Mar 4, 2024
Hey Jeanne, Short and sweet and we will take it. Thank you for choosing and trusting Pawrade!
all communication with reps and texts and phone calls were informative. I was well prepared for my puppy thanks to all the information I received. Puppy arrived on time and healthy. He was a little out of sorts after a long flight, but the instructions I received made it easy for me to help him recover. I have a happy well adjusted puppy thanks to care and knowledge Pawrade provided.
By Joseph O.
Response from Pawrade· Mar 4, 2024
Hey Joseph, we are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and best wishes for many fun adventures to come.
