Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Great experience with this company. The puppy is doing very well and has the run of the home. Thank you for the smooth delivery of Belle!!
By Louis B.
Response from Pawrade· May 21, 2024
Hey Louis, we are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and than you for providing a wonderful home for an awesome pup. Best wishes.
Everyone I spoke to was very helpful. My puppy arrived healthy and happy although a bit tired; it was 1:30 in the morning!
By Iris K.
Response from Pawrade· May 21, 2024
Hey Iris, Thank you so much for trusting Pawrade. We are so happy that we were able to help you adopt the perfect pup for you. Best wishes for many amazing days to come.
My vet couldn't find the chip that was supposed to be in the dog, also his rabbit shot was given to early.
By derrick B.
Response from Pawrade· May 28, 2024
Derrick, As we have communicated with you, sometimes a chip can fall out as it is placed just below the skin and they can also sometimes fail as with any man made device. We will cover the expense of a new chip for you. Also your pup was appropriately vaccinated for the state in which it was bred. This may be different than the requirements for the state you live in as it does vary some from state to state.
The staff was very kind and considerate. Their communication with me was extremely helpful and professional. And, of Course, my puppy is extremely happy, healthy and well-adjusted which is a tribute to the care he received from the breeder and the kind people who transported him from Missouri to Minnesota. Ben arrived safe and sound....and I cannot say enough good things about Pawrade!!!!
By JR
Response from Pawrade· May 21, 2024
Hey Jr, we are so happy to hear that all went so well for you and your new best buddy. We really do try so hard to make the process smooth and stress free for our clients. Thank you for trusting Pawrade and best wishes.
I got the most beautiful little puppy through Pawrade. He is an absolute treasure. The entire transaction went extremely well.
By Kathleen S.
Response from Pawrade· May 21, 2024
Hey Kathleen, Thank you for the kind words and thank you for trusting Pawrade. We are so happy to hear that all went so well for you and your new best buddy. Best wishes for many fun filled days to come.
It’s a best service. I am recommending that you.!
By Gabriel Rosero P.
Response from Pawrade· May 21, 2024
Hey Gabriel, Thank you so much for the kind words, And thank you for choosing Pawrade. Best wishes!
Please do not buy your dog from this site. They will call you non stop once you show interest in a dog but when you already purchased the dog and you have a problem they will ignore you and will not answer calls or emails. We purchased a Toy poodle( with insurance offered by Pawrade) who we received on March 16. That same day after he was delivered we noticed that he was coughing and making sounds like he was choking we contacted Pawrade with no answer. We decided to make an appointment for the dog to get checked however there was no available appointments until Monday. On top of the insurance we purchased through Pawrade we decided to get our own insurance. We took him to the vet and he was Diagnosed with Pneumonia. Now, since the dog was sick from March 16 the insurance that we purchased is not covered and Pawrade insurance is not going to cover for the expenses either. The dog is still sick coughing and making choking sounds and till this day we are going back and forth with Pawrade… My puppy needs medical care but both insurances meaning ( Met life insurance and Insurance provided by Pawrade) will not cover any expenses. If you want to purchase a healthy Puppy please stay away from Pawrade!!!!
By Zuleyka R.
Response from Pawrade· Jun 20, 2024
Zuleyka, We are sorry that your pup arrived with a cough. It seems this is caused by aspiration from travel and is very common in pups. We are sorry that you did not activate the complimentary (not purchased, we do not sell insurance) Health insurance as instructed which has complicated coverage there. Your Health Guarantee claim is under review and our Health Guarantee manager is working with the insurance company to try to have them waive the activation requirement for you.
Our girl is absolutely perfect and we love everything about her. Pawrade was so easy to deal with and trustworthy.
By whitney
Response from Pawrade· May 21, 2024
Hey Whitney, We are so happy to hear that you are so happy. Thank you for trusting Pawrade and we wish you and your new furry family member all the best.
