Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Communication was great, and our pup arrived looking clean, happy, and healthy.
By A.J. B.
Response from Pawrade· Jul 9, 2024
Hey AJ, Thank you for the kind words and thank you for choosing Pawrade. We are so happy to hear that all went so well for you and your new best buddy.
Our new puppy made it home by plane. He was healthy and almost fully potty trained. Communication throughout the process with associates was very smooth. Thank you !
By Francesc F.
Response from Pawrade· Jul 9, 2024
Hey there, we are so happy to hear that you are so happy with your new furry family member. Thank you for choosing Pawrade and best wishes.
Every step in the process of getting our furry companion was met with kindness! Our questions were answered promptly and thoroughly. The wonderful and knowledgeable staff guided us at every junction in the process of getting our puppy.
By Gene L.
Response from Pawrade· Jul 9, 2024
Hey Gene, we are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and thank you for trusting Pawrade.
Great job connecting me with a puppy of my choice. My one complaint is about billing. I was due a $200 reduction which was reflected on the contract I signed. However, the credit charge was for the full amount. When I notified an agent by phone, I was told I would receive the $200 as a credit card refund. Still waiting….
By Norma H.
Response from Pawrade· Jul 9, 2024
Hey Norma, We are sorry that you are confused about your invoice. You were given the $200 discount on your original invoice. I think perhaps the taxes and other options you chose are throwing you off. I sent you a detailed breakdown of your charges and fully explained everything. That is why you didnt see a refund, the discount was already applied. We do thank you for choosing Pawrade and are so happy we were able to help you adopt the perfect pup for you.
Staff communications were timely and informative. Scheduling of delivery needed to be redone due to our vacation commitments, it was well handled by staff and breeder without concerns. Our new puppy arrived as re-scheduled and in good health. We will certainly recommend Pawrade to anyone wanting a new pet.
By Robert R.
Response from Pawrade· Jul 9, 2024
Hey Robert, Thank you so much for the wonderful review. We really so try so hard to make th process seamless and love to hear when all goes as planned. Best wishes for many fun filled adventures with your new furry family member.
The communication was wonerdful. Especially when I was worried due to being scammed previously. Her name is Wednesday now. She is awsome. Her and ruger my other old english bulldog is already a big brother to her. He loves her also.
By Terry A.
Response from Pawrade· Jul 9, 2024
Hey Terry, no worries here at Pawrade. We put in all the work to make sure you get the perfect pup in a completely safe and secure transaction. Thank you for trusting Pawrade and best wishes.
Was the best experience ever and the company attention to details and follow up! Would never consider another pet without using them!
By Todd S.
Response from Pawrade· Jul 9, 2024
Hey Todd, we really do all we can to make the process as smooth and stress free as possible for our wonderful clients. Thank you for trusting Pawrade and best wishes.
Pawrade great staff very professional.can’t thank you enough for being patient with us and explaining step by step.my daughter is enjoying her fur baby it was her birthday gift.
By Pedro B.
Response from Pawrade· Jul 9, 2024
Hey Pedro, we are so happy to hear that you are so happy! Happy birthday to your daughter and best wishes for many fin filled days to come.
