Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Staff walked me through every step. Always answered questions in a timely manner. We love our Ace!
By Jan V.
Response from Pawrade· Oct 23, 2024
Hey Jan, when getting a new pup online we know that communication is key so we do all we can to keep our clients informed every step of the way. Thank you for trusting Pawrade and best wishes.
I am so impressed with Pawrade
By Debra T.
Response from Pawrade· Oct 23, 2024
Hey Debra, Thank you for choosing Pawrade and thank you for the kind words. Best wishes to you and your new furbaby.
Pawrade was amazing! Every person I have worked with has been exceptional. Tony, Cassi Sharron Morgan and anyone who answered the phone. Thank you all for being so knowledgeable, helpful patient and kind. Tony and Cassi have just gone above and beyond and I have the most amazing dog now because of them.
By christopher B.
Response from Pawrade· Oct 22, 2024
Hey Christopher, thank you so much for choosing Pawrade and thank you for the kind words. Best wishes for many fun filled days to come.
Friendly personal…. A bit confusing due to large number of contacts throughout the process. Travel person had wrong phone number. Puppy got lice at breeder… held up transport…. We would do it again to get Jenna but a little frustrating at times….
By John P.
Response from Pawrade· Oct 22, 2024
Hey John, We are sorry to hear there were some speedbumps. Getting a puppy across the country and ensuring it is happy and healthy can be a bit of a challenge sometimes but we always do all we can to make it happen. Thank you for your patience and understanding and best wishes.
The customer service was grea!!!. The delivery was way too long on Cooper four days to ride like that is not satisfactory. Cooper came with parasites we are still trying to get him cleared up. Cooper has been very aggressive I feel like we will have to get special training for him.
By Winona L.
Response from Pawrade· Oct 28, 2024
Hey Winona, We are sorry to hear that you pup arrived with a parasite. Unfortunately things like Giardia and Coccidia are very common in pups and the stress from travel can cause them to flare up. Please be sure to reach out to us at [email protected] so that we may open a Health Guarantee clain and get you taken care of. Also pups can feel insecure and be a little defensive as it takes some time to adjust to completely new surroundings.
From choosing "taboo" to the delivery to my front door, the process was easy and I was informed of every step. This is the second Pomeranian I purchased from PAWRADE. Both arrived health and ready to accept into our family.
By Frank S.
Response from Pawrade· Oct 23, 2024
Hey Frank, thank you for the kind words. We are so happy to hear all went so well for you and your new best buddy. Best wishes.
Gioia Mia is a dream pup. Everything went great after a minor mishap with cargo but that was fixed the very next day. Pawrade has been fantastic...has answered my question and stated in constant contact. Again..she is a little 4 pound dream. Thank you!
By Angela A.
Response from Pawrade· Oct 22, 2024
Hey Angela, thank you so much for choosing Pawrade and thank you for the kind words. Best wishes for many fun filled days to come.
This was my first time working with Pawrade, I loved the process so much that I gave a referral to a family member and coworker. I love how all the information is given about the future furbaby and their parents. It also was very convenient to have all the different options for delivery or pickup. It helps to work with a company that is friendly and knowledgeable and helps future buyers from any scams or faulty advertising. I couldn't have asked for a better experience.
By Dawnlyn H.
Response from Pawrade· Oct 23, 2024
Hey Dawnlyn, Wow...thank youso much for the wonderful review and for referring us to your family and friends. We really do try so hard to make the process smooth and stress free for our clients and love to hear when all goes so well. Best wishes to you and your new furry family member.
