Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
I had a great experience with Pawrade. Everyone was so receptive to all my questions and requests and my puppy was delivered happy and healthy! Could not have had a better experience.
By Nancy
Response from Pawrade· Oct 28, 2024
Hey Nancy, thank you for the kind words and thank you for choosing Pawrade. We are so happy to hear all went so smoothly. Best wishes for many fun adventures to come.
Communication was awesome. Every one I was in contact with was very helpful and made me extremely comfortable with purchasing a puppy over the internet as I had a extremely bad experienced and was scammed.
By Clint H.
Response from Pawrade· Oct 28, 2024
Hey Glenn, thank you for the kind words and thank you for choosing Pawrade. We are so sorry to hear that some shady operator was able to take advantage of your wanting a new best buddy. No worries here at Pawrade. Best wishes for many fun adventures to come.
A+ grade for everybody at Pawrade. Wonderful teamwork. Excellent prompt communication from initial through delivery. Seamless transition and we now have our forever-puppy. Thanks so much
By Craig A.
Response from Pawrade· Oct 28, 2024
Hey Craig, thank you so much for the kind words and thank you for trusting Pawrade. We are so happy that you let us help you adopt the perfect pup for you. Best wishes.
My sincere gratitude for your professionalism, respect and love, the communication was excellent. The attention and care amazing. Thank you for making this the most beautiful experience!
By Deisy R.
Response from Pawrade· Oct 28, 2024
Hey Deisy, thank you for the kind words and thank you for trusting Pawrade to help you adopt the perfect pup for you. Best wishes!
Awesome experience
By customer
Response from Pawrade· Oct 28, 2024
Short and sweet and we will take it! Thank you for the kind words and thank you for choosing Pawrade.
Easy to get information. Representatives called us frequently with good follow up. Liked having puppy transported by van rather than airlines.
By Anthony M.
Response from Pawrade· Oct 28, 2024
Hey Anthony, thank yo for the kind words and thank you for trusting Pawrade. We are so happy that all went so well for you and your new furry family member. Best wishes for many amazing days to come.
This has been the most amazing experience any questions I had as a soon to be New parent was quickly addressed. I received my new baby yesterday. She is amazing. I could not be more happy.
By Neda
Response from Pawrade· Oct 28, 2024
Hey Neda, thank you so much for the kind words and thank you for trusting Pawrade. We are so happy that you let us help you adopt the perfect pup for you. Best wishes.
Everything about my experience with Pawrade was positive. Nice people, good communicators. We love our puppy. Unfortunately, she arrived with giardia parasites. I guess that happens sometimes. It doesn't change my opinion of Pawrade. Recommend.
By Chris C.
Response from Pawrade· Oct 28, 2024
Hey Chris, Thank you for trusting Pawrade and thank you for your honest review. We do apologize that your pup arrived with Giardia. This is a very common parasite that fortunately is very easy to treat. Even though it does not happen very often we do go over it with our clients prior to delivery so they can be fully prepared. Please be sure to reach out to us at support@petpay so that we can open a Health guarantee claim for you and get you taken care of. Thank you also for your understanding and for providing a wonderfull new home to an amazing pup.
