Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Very pleased communication was good and I'm happy I finally have her home Perfect little pet she's just now getting used to me and the house but she's doing well she's just so adorable the travel agent who brought her was so sweet and kind
By Rena
Response from Pawrade· Dec 3, 2024
Hey Rena, we are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and thank you for choosing Pawrade. Best wishes.
From beginning to end this whole experience has been nothing short of amazing. Every detail had been thought of before I even had a chance to ask about or concern myself with. I highly recommended Pawrade! Thank you!! 🐾🐾
By Annabelle S.
Response from Pawrade· Dec 3, 2024
Hey Annabelle, thank you for the kind words, and thank you for choosing Pawrade. We are so happy to hear all went so well. Best wishes to you and your new best buddy!
I have trouble sleeping probably because I worked 18 years straight 12-hour nights. Anyway, I had just recently moved back to my cabin that I own and out of my ex-husband's farm house. I am retired and living alone can be lonely. I have always lived on a farm my entire life. I currently live in the heart of lake country in the pines on an acre of land. I was looking for a companion to live with me and a miniature poodle that doesn't shed all over seemed to be what I wanted. I have only been around blue heelers on the farm so a little dog in the house with me was going to be knew. I looked at two different sites and ended up on Pawrade. I looked into the reviews and all over the site trying to make sure it was the real deal. It sure is. I am so glad I stumbled across this website and that is when I found Flora. She is of good breeding and was worth every penny. She also has Met Life Insurance :). She is registered AKC and microchiped. Everything for choosing Flora by reserving her and paying the fee went smoothly. Since she was in Missorri and her new home would be in Up North Minnesota she needed to make her first road trip. I can't praise Dog Wags enough for the care Flora received on her trip to her new home. She is so happy. We have a nice walking path that goes around back of the property. At first, she followed me and now she leads running ahead turns and waits for me to catch up. She loves being outside and running free. It snowed about 2-3 inches so she is having so much fun running through it. Flora is a joy. Pawrade is wonderful to work with and everything went smoothly. I am so happy with my experience and so is Flora. Thank you Pawrade for bringing us together.
By Denise J.
Response from Pawrade· Dec 3, 2024
Hey Denise, thank you so much for the wonderful and detailed review. We are sure if anyone is struggling to decide where to get their next furry family member they will find all the information you provided very helpful. Best wishes to you and Flora for many amazing adventures to come.
I disliked that after a vet check on the breeders end on a Friday and we received our baby on that Sunday he had a very bad ear infection and they only covered 41. and some change for the 230. Vet bill. The puppies are not fully covered the insurance isn’t easy to use the site for MetLife is down every time I try to log in.
By Teresa and R.
Response from Pawrade· Dec 3, 2024
Hey Teresa, We are sorry to hear that your pup arrived with an ear infection. Your Petpay health guarantee does cover the medication for that and you may have additional coverage through the 30 days of complimentary Metlife that we provide. You do have to submit a claim for this. It is also important to note that regular puppy wellness expenses that were also on your invoice are an expected cost of having a puppy and not covered by PetPay or Metlife.
because he is so cute and fuffy
By Sir'maiya D.
Response from Pawrade· Dec 3, 2024
Hey Sir'maiya, short and sweet and we will certainly take it. Thank you for choosing Pawrade and best wishes.
The compay is doing great. The action shots. Should stay on until it is done Hard to see them move because it jumps to the next picture.
By Sheryl S.
Response from Pawrade· Dec 3, 2024
Hey Sheryl, thank you for trusting Pawrade. And thank you for the heads up on the listing videos. We will see what we can do there. Best wishes to you and your new furry family member.
We are very excited about our new puppy! Pawrade did a great job vetting the breeders and keeping in contact with us about any questions we had. I also like how much they required of us and the vetting of us to make sure we were getting a puppy for all the right reasons. The only reason that I gave 4 stars was just because of the way all the information is given in text format on the app. It was a little overwhelming and a little confusing. Maybe numbering the steps and including a link to an example of the document you are referring to would help. I am pretty tech savvy but just felt like I had to keep scrolling back and looking through every exchange and search to find out what to do next. I think providing an email that has the subject line be specific would have helped just to be able to reference, print and be able to check items off. Other than that, it was a really nice process and I would recommend using it.
By Becky S.
Response from Pawrade· Dec 3, 2024
Hey Becky, thank you for the kind words and thank you for the constructive criticism as well. We are always looking to refine our process and I will be sure to forward this to the appropriate folks here. Best wishes to you and your new furry family member.
The puppy is adorable, smart, stubborn, and giardia positive. Was afraid of that! Papers said that she had it, was treated and negative, but tested positive at her 72 hour new pup vet visit. For the money that we paid, I was hoping to avoid this! Crazy expensive!
By Kathy
Response from Pawrade· Dec 3, 2024
Hey Kathy, We are so sorry to hear that your pup arrived with Giardia. Unfortunately it is very common and luckily it is usually easy to treat. Sometimes with the stress of travel a pups immune system is compromised and a parasite can flare back up. That is why we make you aware to watch for symptoms and we also cover the required medication. Thank you for chosisng Pawrade and we hope your new furbaby is feeling 100% very soon.
