Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
We got our new family member puppy. He is so cute with full of energy. Pawrade made this happen and we all be thankful to them.
By Sundari V.
Response from Pawrade· Feb 3, 2025
Hey Sundari, Thank you so much for the kind words and thank you for choosing Pawrade. We are so happy to hear that all went so well. Best wishes for many fun filled days to come.
I was kept well informed during the process of receiving our puppy. Everyone I emailed and spoke with was cooperative and reacted to my questions quickly.
By Dennis Z.
Response from Pawrade· Feb 3, 2025
Hey Dennis, we know communication is key and we do all we cian to keep our clients fully informed throughout the process. Thank you for choosing Pawrade and best wishes.
Coco is doing great! She is getting her potty training down pretty well. I am so proud of her! She gets along great with our cat and other dog.🥰
By Rita
Response from Pawrade· Feb 3, 2025
Hey Rita, we are so happy to hear that Coco is doing so well in the amazing new home you have given her. Thank you for trusting Pawrade and best wishes.
Great customer service. Explained everything very well. Follow up was great.
By Cindy W.
Response from Pawrade· Feb 3, 2025
Hey Cindy, short and sweet and we will take it. Best wishes to you and your new best buddy!
highly professional, quick communication, friendly, great door-to-door delivery. Our puppy is healthy and beautiful! Thank you Pawrade
By JP
Response from Pawrade· Feb 3, 2025
Hey JP, thank you so much for the kind review and thank you for choosing Pawrade as well. We are so happy to hear that all went so well. Best wishes.
If I could give 1000 stars I would. I have never purchased a dog in this manner but would do it again. Our Stetson is so perfect. We couldn’t have asked for a more smooth process. I had a lot of questions, which the ladies at Pawrade answered and then some. I appreciate the help finding our new best friend! We are so in love!
By karlota M.
Response from Pawrade· Feb 3, 2025
Hey Karlota, Thank you so much for the kind words and thank you for choosing Pawrade. We are so happy to hear that all went so well. Best wishes for many fun filled days to come.
I did not get the dog that was advertised. It was your classic Bait n Switch. The pup I received was malnourished and ungroomed at 7 mos. old. I feel like Pawrade owes me a refund! I will go to my grave relaying my disdain for how I was tricked by this company. Had I not been handicapped, I would have gone to pick up my puppy instead of having her shipped.
By Karen B.
Response from Pawrade· Feb 28, 2025
Karen, we are sorry that you are not completely happy with your experience. But there certainly was not any form of "bait and switch". Your pup looks a bit different as it is a bit older than the original pictures. Pups do grow and change VERY quickly and we remind folks of that in multiple places on our website and in the documentation. It is also important to note that you chose a Poodle. Folks who love poodles are also very selective with how they have them groomed and the hair style they receive. Poodle breeders are very aware of this so they typically do nto style their cuts, but leave them natural, so the new owners can have them done to their liking. Also, your pup received a head to toe exam by a USDA licensed Veterinarian and received a perfect bill of health.
My puppy is happy and healthy, an absolute delight. I was very happy to have the breeder checked out and for me to be checked out
By Donna A.
Response from Pawrade· Feb 3, 2025
Hey Donna, Thank you for the kind words and thank you for trusting Pawrade to help you adopt the perfect pup for you. Best wishes for many amazing days to come with your new best buddy.
