Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Jenny fit right in to our family. I especially loved that I was informed about everything. You are a great organization I would recommend going through you all for a puppy
By Alisa S.
Response from Pawrade· Aug 19, 2026
Hey Alisa, thank you for the kind words and thank you for trusting Pawrade to help you find the perfect pup for you. Best wishes.
PLEASE READ: I purchased a miniature poodle puppy whose date of birth was 6/2024 so she is now a little over two years old. I kept waiting for her to get larger since miniature poodle dogs usually weigh between 10 to 15 pounds. She now weighs just under 10 pounds and she looks much more to me like a toy poodle. Also, she was a dark chocolate brown with white markings on her chin and chest, and now she is several shades of brown, gray and taupe. I reached out to Pawrade about this a while back and never received a response. She is a wonderful dog and is healthy and super sweet, but I do think it’s unethical that she was not an actual miniature poodle. I can’t imagine her not being a part of our family and we just love her. But people need to understand they may not always be getting the dog that they purchased. One of her parents must’ve been a toy.
By Sylvia Giron G.
Response from Pawrade· Aug 19, 2026
Miniature, toys, etcetera are pups created by man intentionally breeding small or "runt" dogs to achieve smaller versions of a particular breed. Unfortunately, genetics are unpredictable. It is very common for genetics from previous generations to come through and you may get a larger or smaller pup than you hoped for. Everyone has seen the professional athlete with their parent who are so much smaller than them. This is beyond anyone's control 100%. That is why we are very clear on our website and in our contract the this customer signed and initialed, that size, weight, color, markings, etc. can and will change and are never guaranteed. While we are sorry that you are not completely satisfied we are also very upfront about this possibility.
Communication was superior. I was informed every step of the way. When my timeline would not work, Tony worked with me to get a new timeline that would. I'm very happy with this process.
By Debra M.
Response from Pawrade· Aug 24, 2026
Hey Debra, thank you for the kind words and thank you for trusting Pawrade to help you find the perfect pup for you. Best wishes.
I had a great experience with Pawrade. From start to finish the service they provided was flawless and easy. Everyone I dealt with went above and beyond.
By Carmelo F.
Response from Pawrade· Aug 24, 2026
Hey Carmelo, we are so happy to hear that you are so happy. Thank you for trusting Pawrade.
Everything went smoother than I originally planned. It was a good experience all the way from the purchase to the delivery.I would recommend them.
By James T.
Response from Pawrade· Aug 19, 2026
Hey James, thank you for the kind words and thank you for trusting Pawrade to help you find the perfect pup for you. Best wishes.
Great communication and they made the whole process smooth
By Chloe
Response from Pawrade· Aug 24, 2026
Hey Chloe, short and sweet. Thank you for choosing Pawrade!
Overcharged by close to $1,000 Terrible website. Most links don't work. Stay away. Also, can't access my invoices.....probably by design.....so I cannot see what they actually changed me for. P.S. They now have corrected the error.All is good and the 2 pups I got are gorgeous!!
By A. T.
Response from Pawrade· Aug 24, 2026
I am happy to see that our sales manager was able to address your concerns for you. I am also happy to hear that you are so happy with your pups. Best wishes.
Everything worked together to get my new puppy.
By James H.
Response from Pawrade· Aug 24, 2026
Hey James, thank you for the kind words and thank you for trusting Pawrade to help you find the perfect pup for you. Best wishes.
