Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Awesome! Everything went great! Breeder was awesome too! Happy, Healthy, & adorable puppies. We bought 2 over Pawrade & I highly recommend them! We bought a mini Golden Doodle & Beagle.
By Carrie C.
Response from Pawrade· Mar 20, 2025
Hey Carrie, We are so happy to hear that all went so well for you and your new furry family member. Best wishes for many fun filled days to come.
Im very pleased Timing .no issues courtesy professionalism and most of all respect
By Ana F.
Response from Pawrade· Mar 20, 2025
Hey Ana, Thank you for the kind words and thank you for trusting Pawrade. Best wishes.
After picking out our puppy, the staff at Pawrade worked with us and the breeder to ensure our puppy arrived at our door happy and healthy. We've had our pup a week and a half and the staff still calls in to check on how it's going. Definately recommend Pawrade to anyone looking for a puppy to add to their family.
By Karen M.
Response from Pawrade· Mar 20, 2025
Hey Karen, thank you for the kind words and thank you for choosing Pawrade. Best wishes for many amazing days to come with your new best buddy.
Great communication through the entire process.They answered very quickly when I sent questions. Very professional! I highly recommend this way to buy the dog you are looking for.
By Zina
Response from Pawrade· Mar 20, 2025
Hey Zina, we know that when folks choose to get a new pup online that communication is key. thank you for chooisng Pawrade and best wishes.
From the time I contacted Pawrade about adopting a puppy they were very friendly, helpful, and professional. They explained the whole process to me and were in contact with me daily throughout the process. From the information they sent me I felt certain I was dealing with honest, caring people snd not s puppy mill. We completed our adoption on Saturday and now we are a family.
By Janet
Response from Pawrade· Mar 20, 2025
Hey Janet, thank you for the kind words and thank you for choosing Pawrade. Best wishes for many amazing days to come with your new best buddy.
OMG! Horrible experience with this company. I wanted to buy a puppy named Marie. This company was kind at first, took my payment in full. After receiving payment and signing a contract they demanded I upload drivers license next day (personally identifiable information) My American Express paid the amount no issues and I received their confirmation for payment made in full. Then day after uploading my drivers license they want me to provide a copy of my credit card. Sorry with an unlimited credit line that is too much information to provide a dog placement company. They gave me a BS line it is for your security we want this information LOL Hello? They already received payment and after taking my money are worried about my security? Am I missing something here? Am I stupid? Now I can't get a hold of anyone, even the woman following up named Pam has disappeared and they refuse to call me as promised. There was no statement in the contract I signed agreeing to provide this company any document requested. They are over reaching their business and telling me they are a fraud company. Tell me, if fraud was involved they would contact American Express Fraud Department with their merchant ID and date of transaction to verify any issues. Not take my monies and demand copies of all my personal documents to obtain a puppy. This is how our information is leaked, sold, stolen on the web, company's playing detective and obtaining too much personal information. Payment was made as agreed upon, now sending me my puppy as promised or refund 100% of my money
By Alvin S.
Response from Pawrade· Mar 20, 2025
Hey Alvin, we are sorry that you are not happy with our process. Sadly the puppy adoption market is rife with scammers. Here at Pawrade it is one of our top prioroities to make sure that does not happen to customers or breeders. We use Stripe, the largest and most reputable payment processor in the world to verify identity. Sometimes they detect an issue that can be an indication of fraud. Your transaction did trigger and alert. Perhaps you have been the victim of fraud previously. When this happens we ask for additional information to be sure all is ok. We want to make sure YOU are not the victim of identity theft. We are sorry if you find our diligence and thoroughness distressing. It is also important to note that we did refund you and wish you the best in finding a new pup elsewhere.
Dig deep on their reviews. I have a claim in to get my money back and filled a dispute with C.C company. Do not use this company
By Jenny W.
Response from Pawrade· Mar 20, 2025
Jenny, no actually what happened is that the pup was found to have a medical issue and we issued you a full refund after you declined to choose another pup. We operate with integrity. We never send out any pup with a known issue after being fully inspected by a USDA licensed vet.
Pawrade was in contact with me every step of the transaction. I would highly recommend using them to purchase your new puppy. We picked her up from the Destin airport 3 days ago and we are so enjoying getting to know her.
By Debbie L.
Response from Pawrade· Mar 10, 2025
Hey Debbie, we know that when getting a new pup online that communication is key. Thank you for letting us help you adopt the perfect pup for you. Best wishes.
