Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
The communication with Pawrade was awesome- I knew where my puppy was every step of the way!! Very pleased!!
By Stephen C.
Response from Pawrade· Apr 10, 2025
Hey Stephen, thank you for the wonderful review and thank you for trusting Pawrade. best wishes to you and your new furry family member.
This company is very caring. They work with the client in every aspect of the adoption, giving wonderful information that is very helpful with adopting a new puppy.
By Nancy
Response from Pawrade· Apr 8, 2025
Hey Nancy, Thank you for the kind words and thank you for choosing Pawrade. Best wishes for many fun filled days to come.
Good experience however communication in picking up puppy was not good at all. We had to make several phone calls to make proper arrangements after driving 2 hours.
By LINDA K.
Response from Pawrade· Apr 8, 2025
Hey Linda, Thank you for choosing Pawrade. We are so happy that you let us help you adopt the perfect pup for you. I also apologize for any communication issues. I will be looking into what may have happened here to address any shortcomings and improve our process. Best wishes to you and your new furry family member.
Everyone at pawrade was helpful and quick to respond to all of my questions promptly! I will definitely get my next puppy through them
By Ashley T.
Response from Pawrade· Apr 10, 2025
Hey Ashley, We are so happy to hear all went so well for you and your new furry family member. Thank you for trusting Pawrade!
Great overall experience!!
By Danielle T.
Response from Pawrade· Apr 10, 2025
Hey Danielle, short and sweet and we will take it. Thank you for choosing Pawrade and best wishes.
It was an amazing process with super helpful staff answering all my questions throughout the process but once I have the dog vet checked, found out there were some issues with him found out that all the things they said were not correct. I reached out. As of today 20 days later not a word in response. I sent emails to every part of their organization that they requested as well as the health insurance people again again. They have you do the survey immediately when you’re giddy with your new puppy, not after a vet check not after you’ve had the opportunity to see some issues
By Lori P.
Response from Pawrade· Apr 8, 2025
Hey Lori, Thank you for the kind words and thank you for choosing Pawrade. Best wishes for many fun filled days to come.
Everyone at pawrade was very pleasant and wonderful! I'm very happy I chose to work with Pawrade over any other company!
By Customer
Response from Pawrade· Apr 10, 2025
Thank you so much for the kind words and thank you for choosing Pawrade. Best wishes for many amazing days to come with your new furry family member.
From the first call to see about the new puppy you all were very welcoming on the phone and let us know what is happening from the breeder to the c concierge.till the day we pick her up.
By Louise S.
Response from Pawrade· Apr 8, 2025
Hey Louise, Thank you for the kind words and thank you for choosing Pawrade. Best wishes for many fun filled days to come.
