Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
The transaction went with out a hitch. Though it would be helpful if the puppy had a temp collar and leash.
By Harry R.
Response from Pawrade· Jul 1, 2025
Hey Harry, Thank you for the kind words and thank you for letting us help you to adopt the perfect pup for you. Best wishes.
Amazing... I would definitely recommend to all my family.
By Nanette G.
Response from Pawrade· Jul 1, 2025
Hey Alyssa, Thank you for the kind words and thank you for trusting Pawrade. We are so happy to hear that all went so well for you and your new furry family member. Best wishes!
I love the way Pawrade led me through the process of getting a new puppy. They’ve contracted with put the puppy first, and make everything convenient for me! It was a great experience and I recommend them to you!
By Sonia H.
Response from Pawrade· Jul 1, 2025
Hey Sonia, Thank you for the kind words and thank you for trusting Pawrade. We are so happy to hear that all went so well for you and your new furry family member. Best wishes!
Everything was great. I feel like the communication was a little awkward. Everything through messages made me feel a little bit uneasy. Otherwise, I have gotten the sweetest, most well mannered itty bitty chihuahua I’ve ever met ♥️
By Lillie
Response from Pawrade· Jul 1, 2025
Hey Lillie, Thank you for trusting Pawrade to help you adopt the perfect pup for you. We do like to do most of our communication in writing so that all is documented and you can refer back at any time. But we certainly will have a call with you anytime you like if that is your preference. Best wishes to you and your new best buddy.
I initially planned to adopt from a local shelter but decided we needed to be able to select by breed and age, so did a bit of research to find an ethical, puppy-first option and found Pawrade. From my initial inquiry, Pawrade provided useful information and in digestible format, not just about the process but also about how to care for the dog. We were impressed by their attentiveness and care for the dog’s wellbeing, and we felt well-informed throughout. We’ve had our new dog now for about a week and the whole process of adopting went very smoothly
By Josh
Response from Pawrade· Jul 1, 2025
Hey Josh, We are so happy that you chose Pawrade to help you adopt the perfect pup for your family. Thank you for the kind words and best wishes.
The process was very easy. I have never purchased a puppy this way, but Pawrade made it very easy, and they seemed very trustworthy. I called customer service and was able to get information about my new puppy. They explained the process of purchasing, puppy exams, transportation, and when she would arrive. They were in constant contact and kept me updated throughout the entire process. Even as she was being transported, I knew exactly where she was and received updates on her arrival. I also appreciated the instructions on when to take her to the vet and what to expect when she arrived, which made the transition easy for both us and the puppy. Our dog is perfect and we love her so much. I would recommend Pawrade and would use them in the future.
By Jodie
Response from Pawrade· Jul 1, 2025
Hey Jodie, we really do try so hard to make the process as smooth and stress free as possible for our wonderful clients. We are so happy to hear that all went so well for you and your new furry family member. Thank you for trusting Pawrade and best wishes.
Have your sales department seem caring and appreciative that you are buying from them. A positive attitude is important. The first time I called Badlands was very disappointing.
By Sandra
RE: Pawrade We're both very happy with Dottie; she's just the perfect little puppy. After only a couple of days, Dottie and our 4-year-old Boston Terrier, Ruby, were getting along great. Each day strengthens their bond. Everyone was helpful, but with 9 different contacts and 37 messages, it proved frustrating. Thank you to all. Kind regards, Elsa and Dave
By David S.
Response from Pawrade· Jul 1, 2025
Hey David, Thank you for choosing Pawrade to help you adopt the perfect pup for your family. We do apologize for any difficulties with communication you may have experienced. Best wishes for many fun filled days to come with your new furry family member.
