We love Ann the owner
We love Ann the owner. So welcoming. She makes great collars for Bentley.
By Dan G.
Response from Paw Paws USA· Dec 22, 2023
Thank you!!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
279 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Paw Paws USA we design and produce the most artistic, expressive line of nylon ribbon collars, leashes and harnesses in the pet Industry. All of our products are individually constructed and handcrafted in Greenville, South Carolina. Our collection appeals to design-savvy buyers who desire a distinctive and unique product line. Paw Paws Inc. was launched in 2003, By Anne Ramirez and is featured in boutiques and specialty shops across the United States and internationally.
Paw Paws USA (pawpawsusa.com) has 279 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
279 approved reviews, newest moderated first
We love Ann the owner. So welcoming. She makes great collars for Bentley.
By Dan G.
Response from Paw Paws USA· Dec 22, 2023
Thank you!!
Love Anne and Paw Paws! Such an awesome selection of goodies for the doggos and amazing custom collars, leashes, and harnesses. All of my dog Norman’s collars are from there! Whatever idea you have for your pup, Paw Paws can make it happen.
By Charisse
Response from Paw Paws USA· Dec 22, 2023
Thank you!!
Always so nice and helpful... had a slight error in one of my custom collars and she immediately said they would redo the collar and to just take the one in error with me to use until they got the new one done... I've used Paw Paws for many years and I've always been satisfied with the product and especially the customer service!
By JOHN
Friendly, lots to choose from. special orders are promptly done.Paw Paws is my happy place. my fur babies love it to.
By Ceres M.
You are great. I had an issue with my dogs leash. I sent it in to Amy and she repaired it and shopped it back to me at no cost. This is called GRAAT CUSTOMER SERVICE! Thank you! Ben
By Ben S.
Love this store! Ann, the owner creates beautiful collars and leashes. I recently chose a new one for fall. It was ready in a few days and I was notified quickly via email. Dogs love this place. Staff is friendly and always ready with a treat for the pups.
By Lisa S.
Great service. Ordered in store and shipped to address within 2 weeks of order.
By Phil R.
Quick service and the collar looks great!
By Alicia M.