Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
257 reviews
pawbauSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawbau is a brand for pet lovers, offering personalized jewelry and handcrafted accessories that celebrate the bond with your furry friends. Since 2022, over 35,000 customers have trusted Pawbau for custom pet name necklaces and unique pieces like our Hand-Painted Bag Charm — a leather bag charm hand-painted with your pet’s portrait using premium craftsmanship techniques. Looking for Pawbau reviews? Visit our Trustpilot profile to read real feedback from customers who love the quality, service, and attention to detail we provide.
pawbau (pawbau.com) has 257 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 234 reviews with 5 stars · Clear filters
The jewelry is not only well made but there is every breed imaginable. It is sometimes hard to get the breed of dog I have and especially in a mini of the breed. The customer service is great letting you know that your jewelry is currently be made by designers and when shipped. Will definitely buy this product again.
By Robert R.
I love my personalized necklace and pendant with my beloved pet's names. I ordered two pendants to fit on one necklace and it's perfect. I especially appreciate the way they hang separately and the way the necklace length can be easily adjusted. Seeing my two pet's names within a sweet Westie dog silhouette is very emotional and heartwarming.
By Nancy G.
Great communication through every step of the process (Order Received, Order being worked on, Order Shipped, and Follow up to make sure everything arrived great), and the end product looks amazing!
By Ryan H.
No only is the necklace I bought super cute but the customer service from Amanda was A++++. Great company!
By Cecilia C.
Ordering was easy, they sent emails telling me my ordered was processed and then when it shipped. I also received it in a timely manner. The necklace is very pretty and I’m excited to give it to my daughter in law for Christmas.
By Dana W.
This was a gift that brought tears of joy! I purchased this as a birthday gift for my daughter in law. She and my son recently got a puppy and this was the perfect gift. The packaging was top notch and the craftsmanship is high quality. I am so pleased with my purchase and have recommended Pawbau to all my pet-loving friends. Needless to say, I am a very happy customer.
By Alex
The jewelery was custom made to perfection. The company was constantly in touch with me keeping me aware of the status! I felt truly taken care of.
By Libby
I ordered the French Bulldog necklace and bracelet. I just love them. The likeness is so spot on. The product is very good quality. Delivery didn't take long either.
By Sherry W.
