Paw.comReviews of paw.com

I am shocked to read reviews from October of 2022 about this company as their first scam with me happened when I purchased a dog bed in July that never arrived and I got the same emails and excuses that other people mentioned and then they disappeared. I can't believe they are up and running again, scamming more people into buying non-existent products. Then two days ago, November 21, five months after they first scammed me, they took the full payment from my account again. The name 'Neatsy Shop' showed on my statement but I got an email from 'Paw and Pet' thanking me for the payment. I reported it to my bank and their fraud team are trying to recover the payment but it is not looking good. I cancelled my card which is what anyone who has given card details to this company HAS to do if you don't want to be hit a second or third time by them. Their products do not exist and are just a front for them to collect financial information from people in order to defraud them of their money. CANCEL YOUR CARD IMMEDIATELY if you have not already done so. They will get you again - it is only a matter of when.

Lame. Ordered two items. Revived one. All attempts to contact the company have been fruitless. Scam

I ordered a Tempur-Pedic dog bed, which arrived fast, however, the bed never inflated. I called and emailed for 8 days straight, left messages and never got a single response. I requested a replacement item or full refund and only got crickets. DO NOT BUT FROM THEM. They suck and are 100% unresponsive.

On 10/20/22 I ordered and paid for a Pup Protector from this company. I still on 11/15/22 have not received my product. I have been contacting their support site for several days and they are not responding. Communication would be nice. I guess they do not care about customer service. I would not recommend using this company ever.

Poor customer service - refuse to take a return or refund you your money. Products are thin cheap material never buy from them

Such a waste of money.

Only 1 star because it won't let me do zero. I ordered a dog bed on 2nd October. You took payment qui ckly but here I am on the 6th November and no dog bed! I've emailed you twice no response. Nothing. Dreadful company. Am now taking action with my credit card company to claim my money back. Do not use them! They are scammers swindling you out of money and not sending the product though when I ordered they said they were in stock. The address appears to be for Internet only. No signs of them in Finchley. Shocking! The dire needs taking down.

Was sent the wrong items. I called and called customer service and no one answers. Sent numerous emails with no reply. About to start a charge back with my credit card company..STAY AWAY THEY ARE HORRIBLE