Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering a comprehensive range of specialized freight shipping solutions and services, we pride ourselves on delivering precisely tailored options that cater to the diverse needs of both individuals and businesses on a global scale. Our expansive array of offerings encompasses Less-than-Truckload (LTL), Truckload (TL), Intermodal, Air and Ocean services, ensuring that whether you require efficient local transport or seamless international shipping, we have the perfect solution to meet your requirements.
Patterson Companies (pattersoncos.com) has 10 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10 approved reviews, newest moderated first
I worked for Patterson they are the biggest thieves imaginable. They treat their drivers like dirt. Screwed me out of over $8000 when I quit saying it was an escrow account and would be returned when I returned their equipment. Never had an accident never damaged any equipment yet Ruben still would not return my money. They don't pay their drivers until they get paid and if there is an issue too bad, you just ran that load for free. Stay away at all cost!!!!
By Jsn
Place is miserable , treat drivers like dirt, The brokers steal from everyone including co trucks
By David N.
I use Patterson for all of my LTL and FTL needs. They always to a great job and at a fair price. Unlike so many other brokerages that are unresponsive when there's issues with carriers, my rep is always available to assist which I appreciate. I've used many companies to move my freight, and Patterson is easily one of the best!
By Ralph L.
Patterson Companies are a valuable partner of Literati Book Fairs! They have competitive pricing, reliable customer service, and very personable employees. We enjoy working with Ashlee, Brett, and Chris on all of our truckload and LTL needs. Thank you from the Literati OPS team!
By Dennis M.
Ashlee at PattersonCo has been fantastic to work with. She is always quick to reply and get our shipments setup. Very knowledgeable and always helpful with whatever we need to get moved.
By Ron
Bad company to work with poor communication London Phillips is a scammer and the billing department lady Kim don’t got no manners I charge them to bring a load we agreed to ,both carriers and broker once I delivered they don’t want to pay my money that I charge, am reporting they company to FMCSA about them .. never again am dealing with these people or the company again all they do rip off truck drivers and trucking company am telling all my trucking partners not to bring any load for this company I have a trucking group with all Florida and across the country and am gone blast them in the group so thousands of trucking company can see that they or scammer
By Sheldon M.
Zack has been great to work with! He is reliable, communicative, and gets the job done.
By kyle F.
Response from Patterson Companies· Sep 28, 2023
Thank you for your positive feedback! We're thrilled to hear that you've had a great experience working with our team. We take pride in our commitment to reliability and effective communication, and we're glad to see that it's reflected in your experience with us. We look forward to continuing to serve you!
During our meeting/ onboarding with Zack we found that he embodied customer service and checked off all our boxes which led to Patterson covering our heaviest ordering customer on spot lanes a number of times until we locked Zack/ patterson on RFP for the lane, we couldn't be happier after 29 lanes together. The team at Patterson has been a great partner for our company ensuring we make our deliveries On time, at Spec
By Bill M.
Response from Patterson Companies· Sep 27, 2023
Thank you for your kind words about your experience with Patterson. We're thrilled to hear that our team's dedication to customer service and reliability has been a great match for your company's needs. We're committed to maintaining this level of service and look forward to continuing our successful partnership. If you ever have more feedback or suggestions, please feel free to share. Thank you for choosing Patterson as your trusted partner. We're excited about the road ahead!
