Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
745 reviews
PatioHQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 50 reviews with 4 stars · Clear filters
I love my new cushions! They’re perfect. The only downside was that they took a bit longer than anticipated. But all’s well that ends well. Thank you and happy summer!
By Jennifer L.
Response from PatioHQ· Jun 21, 2021
Hi Jennifer, thank you for your patience during these trying times due to Covid, shipping delays, raw material shortages, etc. Happy that you love the product. Have a great summer!
Excellent product and excellent customer service by Ken. He always answer my inquiries and calls. But very discouraged by the length of time from April till the Start of June to get my product. I know there were delays due to Covid but this was an extended amount of time.
By Jocelyn C.
Response from PatioHQ· Jun 12, 2021
Hi Jocelyn, happy to hear you're happy with the product. Sorry again for the length of time it took but it was out of our control, we are dealing with worldwide shipping logistic issues, raw material shortages, etc. Honestly, most suppliers are taking 2x longer and several have shut down and aren't delivering at all. Have a great summer!
