Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
745 reviews
PatioHQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 546 reviews with 5 stars · Clear filters
Great customer service! They went above and beyond to make sure everything was perfect.
By PETER
Response from PatioHQ· Jun 17, 2022
Hi Peter, thank you for the review and happy that you're happy with our products and customer service! PatioHQ
Great experience. Needed ottoman cushions and called the manufacturer of my patio furniture. They referred me to patio HQ. Communicated my furniture mfr to patio HQ and they had the specs for the cushions to fit. Had a few questions that I emailed and received prompt responses from Jeff. Placed the order that same day and was given about a 3 week turnaround. The cushions showed up exactly a week later from the day I placed the order and are perfect. Thank you Jeff and patio HQ
By Lisa D.
Response from PatioHQ· Jun 16, 2022
Hi Lisa, thank you for the review and glad we were able to provide you our made in the USA cushions for your furniture. Have a great summer! PatioHQ
Quick shipping and items fits perfectly!
By Randy
Response from PatioHQ· Jun 11, 2022
Hi Randy, thank you for your review and glad you love our made in the USA cushions. PatioHQ
We purchased 10 deep-seating cushions and backs plus an ottoman cushion. We've only had the cushions for a week, but we are VERY impressed with them so far. The materials and workmanship are both excellent. Rain water beads up on the Sunbrella fabric and brushes right off, rather than penetrating the fabric and soaking the cushions inside. We plan to have PatioHQ replace an additional 10 dining chair cushions next year.
By Mike
Response from PatioHQ· Jun 10, 2022
Hi Mike, thank you for the review and we're happy that you're happy with our made in the USA cushions. PatioHQ
No complaints... they communicated the order may be delayed) but it arrived soon afterwards!
By ross
Response from PatioHQ· Jun 9, 2022
Hi Ross, thank you for the review and the understanding with current supply chain and transportation issues. We always strive for top notch customer service. PatioHQ
I am not one to write a review but for PatioHQ I felt I had to. To start the customer service is exceptional. I reached out with a few questions and the response from Jeff was quick. I decided to go ahead and order my replacement cushions. Upon receiving my cushions I am beyond pleased with this product! They are better than I imagined! Thank you again Jeff I am very happy I purchased the cushions from you! Sharon
By Sharon
Response from PatioHQ· Jun 8, 2022
Hi Sharon, thank you so much for your review and we're happy that you're happy with our made in the USA cushions. PatioHQ
We are very pleased with the high quality cushions and pillows we bought. The website has exact dimensions so they were easy to order and fit perfectly. Ordering was very easy and they were delivered as promised.
By W P.
Response from PatioHQ· Jun 3, 2022
Hi W, thank you for the review and glad you're happy with our Made in the USA cushions. PatioHQ
I needed replacement cushions with weird dimensions for an outdoor chair. The cushions they sent fit perfectly. Very happy.
By Alex C.
Response from PatioHQ· Jun 1, 2022
Hi Alex, thank you for the nice review and glad you're happy with our Made in the USA cushions! PatioHQ
