Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
745 reviews
PatioHQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 546 reviews with 5 stars · Clear filters
I am very happy with all the new cushions and covers! I purchased a new set for my parents. This was a huge sectional and required custom sized. The new cushions are SO MUCH better than what we had with the original set.
By Casey L.
Response from PatioHQ· Jul 13, 2022
Hi Casey, thank you for the review and glad that you're happy with our made in the USA cushions. PatioHQ
They were able to find the right parts in a timely manner
By jegott
Response from PatioHQ· Jul 13, 2022
Hi Jegott, glad that we were able to assist. PatioHQ
Outstanding response from customer service when one of our packages was lost by the carrier. The email we sent was followed up quickly by a phone call from customer service. They replaced and re-sent the lost items to us at no charge, and also followed up later with a phone call to make sure we had received that package and that everything looked ok. Much appreciated!!
By Dennis S.
Response from PatioHQ· Jul 12, 2022
Hi Dennis, we know how frustrating it can be when the carrier loses the package to be delivered and always work with them to resolve the issue or have the product resent. Thank you for the review! PatioHQ
Beautiful custom made cushions. Very comfortable. We absolutely love them. We will definitely be repeat customers for any of our future patio needs.
By Kim S.
Response from PatioHQ· Jul 12, 2022
Hi Kim, thank you for the review and loving our made in the USA cushions. PatioHQ
Great all the way around. Great communication. Great timing. Great product. Great price. Very impressive!
By Stephen B.
Response from PatioHQ· Jul 12, 2022
Hi Stephen, thank you for the review and we are happy that you're happy! PatioHQ
Received patio furniture replacement pillows in large crate that was wrapped to perfection!! Pillows in excellent condition and for perfectly 10/10
By Linda H.
Response from PatioHQ· Jul 12, 2022
Hi Linda, thank you for the review and happy that you're happy with our made in the USA product. PatioHQ
Very responsive and customer oriented. I had a small issue with a couple of the cushions I received contained small stains on one side of the cushion. I contacted PatioHQ and they immediately said that they would supply me with two new replacement cushions. The person I dealt with was very responsive and wanted to ensure that I was totally satisfied with my order. Based on my experience, I would highly recommend this company.
By Frank P.
Response from PatioHQ· Jul 12, 2022
Hi Frank, thank you for the review and working with our customer service to make sure that all of your issues were resolved. PatioHQ
Excellent customer service!
By Christie S.
Response from PatioHQ· Jul 7, 2022
Hi Christie, thank you for the review and enjoy the rest of your summer! PatioHQ
