Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
745 reviews
PatioHQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.
PatioHQ (patiohq.com) has 745 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 546 reviews with 5 stars · Clear filters
Quality of the product and the quick turnaround time.
By Kim L.
Response from PatioHQ· May 27, 2026
Hi Kim, Thank you for your feedback! We're delighted to hear that you were pleased with the quality of the product and the quick turnaround time. We truly appreciate your support and look forward to serving you again in the future.
Purchase process was seamless. Color is true to the website swatch, quality is excellent, communication from Patio HQ regarding tracking and delivery was spot on. And it was fun to open the package to watch the cushion unfold and take perfect shape from the packing process. Wouldn't hesitate to order again.
By Sandy
Response from PatioHQ· May 27, 2026
Hi Sandy, Thank you for your wonderful feedback! We're delighted to hear that you had a seamless ordering experience and that the color, quality, and communication met your expectations. We're especially glad you enjoyed the unpacking experience and watching the cushion take shape. Your kind words truly mean a lot to us, and we look forward to serving you again in the future!
Order process was straightforward and easy. It took a while, but that is expected based them being custom sized cushions. They come from India, but were shipped FedEx and arrived quickly after they were completed. The company was communicative and I received status emails. The cushions are as expected in Sunbrella furniture. It fit perfectly and I'm happy with the results.
By Momo
Response from PatioHQ· May 21, 2026
Dear Customer, Thank you for your feedback! We're pleased to hear that the ordering process was easy, our updates kept you informed, and that your custom Sunbrella cushions arrived promptly and fit perfectly. We truly appreciate your patience during the custom manufacturing process and are delighted that you're happy with the final product. Thank you for choosing us, and we look forward to serving you again in the future.
The cushions seem to be well made and true to size. They look great on our patio couches! The only concern we had was getting little communication while they were being made, and when they would be shipped. The website was not helpful with that. But they did arrive in a reasonable time and look great.
By Doil S.
Response from PatioHQ· May 19, 2026
Hey Doil! We are delighted to hear that you are pleased with our product. However, we will certainly consider your feedback regarding communication to help improve the customer experience. If you have any further questions or need any assistance in the future, please do not hesitate to reach out. We are always here to help and ensure your experience with us remains positive!
Good quality reasonable price for brand, fast delivery
By Julie B.
Response from PatioHQ· May 18, 2026
Hey Julie! We are delighted to hear that you are pleased with our product, pricing and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good solid product, sent within a reasonable time
By Joe M.
Response from PatioHQ· May 16, 2026
Hey Joe! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Patio HQ had outdoor cushions in the sizes and colors that no one else had. The price also seemed reasonable compared to other national chains. The cushions I received are beautiful and very well made. Ordering was easy as well
By Stephen L.
Response from PatioHQ· May 15, 2026
Hey Stephen! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy website to manage to create your own customized cushions. Quick turn around and the quality is excellent. I have referred PatioHQ to several of my friends!!
By Susan
Response from PatioHQ· May 12, 2026
Hey Susan! We are delighted to hear that you are pleased with our product, website and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
