Very fast shipping. A+ company
I was very impressed with the shipping, I got my umbrella in only 2 days. I love my new product, the quality is great! Great company, will definitely order more for you guys!
By Yoan O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
133 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Company focuses in delivering top of the line products to our customers with an exceptional customer support to make your patio look and feel like your personal sanctuary.
PatioDepot.com (patiodepot.com) has 133 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 64 reviews with 5 stars · Clear filters
I was very impressed with the shipping, I got my umbrella in only 2 days. I love my new product, the quality is great! Great company, will definitely order more for you guys!
By Yoan O.
Although The 11’ canteliever umbrella we received arrived damaged and with no instructions, we spoke with David at the Patio Depot’s Customer Service Department on the phone today and they have offered to ship out a new replacement umbrella tomorrow with no additional cost to us! 😀
By M. B.
Patio Depot delivered quickly and the products we ordered were as stated. Thank you for your great deals.
By Margaret Scarborough E.
Enjoyed our umbrellas. Nice customer service.
By Rebecca B.
Had a problem with the cranking mechanism in a patio umbrella. Warranty was honored promptly and with no hassles.
By Cookiecutter71
I purchased the umbrella not realizing it really does require the four pack base to keep it from toppling over. It is very large 10x10 and requires a heavy base to keep it up. When I called they were very accommodating and sent the base quickly. Once I received and filled with water the umbrella stood straight. It was a great addition to my patio. The company was very easy to work with and sent the items quickly right to my doorstep!
By Holmdel, N.
I love my umbrella. It is gorgeous in a deep blue easy to setup and use. Well worth the money.
By Diane S.
Good prices, quick turnaround.
By anon