The representative was very informative
The representative was very informative
By Jacqueline H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PatientFi (patientfi.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 239 reviews with 5 stars · Clear filters
The representative was very informative
By Jacqueline H.
Nekea completed my request so quickly! Greatly appreciated that she kept her word and made me feel more than like a number but a priority. Thanks again for all ur time and effort!
By Joani C.
It's really nice to talk to someone who is not in a hurry to hang up the phone and answer all your questions you have with every detail they can. I wish more Representatives were understanding and helpful like Justin, so definitely giving him 5 star rating for being so patient with me.
By Amparo
Justin was extremely helpful and knowledgeable in the process of securing funds. He is a very personable and relatable young man… in 15-20 yrs he will be CEO!
By Linda D.
My questions were answered expeditiously and informatively
By Sima
She was very clear, easy to understand, and pointed me in the right direction with friendly and clear directions.
By Jordan
I was able to get in contact with someone very quickly and they were able to review everything very quickly as well. Customer service is very nice and easy to speak to.
By Koralyss D.