Jody is extremely helpful
Jody is extremely helpful. He made the process smooth as butter and your kindness was felt. He talked me through, step by step and even explained how to manage PatientFi portal. A million thank you's 😊
By Alex R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PatientFi (patientfi.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 239 reviews with 5 stars · Clear filters
Jody is extremely helpful. He made the process smooth as butter and your kindness was felt. He talked me through, step by step and even explained how to manage PatientFi portal. A million thank you's 😊
By Alex R.
Blake was extremely kind and a pleasure to work with. He realized that the answers might take longer than expected and offered to call me back. He reached out in about 10minutes with all of my answers. He is the type of person that makes a company better, because he cares
By Nick L.
Blake was very friendly and easy to talk to! He is a great listener and took care of my problem right away. He is an amazing customer service representative.
By Kirsten
Servicio muy rápido y satisfactorio
By Gregorio
was very prompt and kind! Answered all my questions thoroughly.
By mallorie
Diana was very helpful, and very pleasant to talk with. She guided me into the portal and answered all my questions.
By Kathey S.
Justin, From the moment I first heard Justin’s voice he put my mind at ease. His friendly professional demeanor and confidence in explaining the process was super helpful. He answered all my questions even after I repeated them- so patient! This was my second time inquiring support from Patientfi as my initial was with a young lady who just didn’t answer my question and spoke very condescendingly and actually left me worried about my financial circumstances. I’m so glad I called back and spoke to this gentleman.
By Preethi
Very patient and kind good follow up
By Patricia