Superb Customer Service
Justin was professional, kind, and very helpful
By Miranda
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PatientFi (patientfi.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 239 reviews with 5 stars · Clear filters
Justin was professional, kind, and very helpful
By Miranda
Great response time and clear instruction
By Corina G.
Fast and easy
By Alicia
It was a great experience and customer service answered all of my questions.
By Paula
Alex is great
By Jacqueline
Blake was extremely helpful and the FIRST person to help me with this. As soon as he got a notification he personally called me and updated me 100/100 service! Thank you, Blake!
By PaitentFi U.
Aurora was so helpful all companies need people like her. She understood my situation and was on top of it until it was resolved.
By Lesa R.
Justin was amazing! His customer service skills are top notch and he also so kind! He was able to resolve my issue, and followed up with me throughout the process. It was such a pleasure to be talking to him!
By Josie B.