Justin was really kind and he has…
Justin was really kind and he has really great customer service
By Abby
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PatientFi (patientfi.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 239 reviews with 5 stars · Clear filters
Justin was really kind and he has really great customer service
By Abby
The service was excellent !!!!!! They always got back to me the same day and resolved my issue immediately.
By Britta V.
So easy, efficient and helpful!
By Genevieve M.
Justin was really great to work with. He assured me that he will stick with me through the process I needed him. Communication was awesome.
By Nathalia
The Representative was excellent and very friendly. Great customer service attitude.
By CRW
Great customer service!
By Shun
My experience was great because of the impeccable Patientfi Member Support Staff. Not only do they here us but they also reply and address our issue in a timely and professional manner. As a result, Patientfi is doing well by providing excellent customer service, i
By Cora F.
Justin was super patient and helpful in addressing the billing questions I had!
By MM