Justin was extremely helpful
Justin was extremely helpful
By WILLIAM S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PatientFi (patientfi.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Justin was extremely helpful
By WILLIAM S.
Nick was very prompt. Answered my questions. Then assisted me to find the correct procedure. Very helpful.
By Elaine Atkinson H.
Clarissa was absolutely amazing. I had talked to several people with trying to get my issue resolved and I was always told something different but Clarissa was consistent helpful and extremely friendly and I appreciate everything she did for me.
By Kyanna O.
Clarissa went above and beyond in assisting a patient today. She was incredibly friendly, professional, and took the time to help navigate a conversation with the patient, ensuring they felt heard and supported. She even facilitated a four-way call seamlessly, demonstrating great communication skills and teamwork. Her dedication and patience truly made a difference!
By acampbell
Clarissa was so friendly and helpful. She assisted me with my problems and make sure all my other needs were met. She really took initiative to make sure I was a happy customer. Thank you!
By matt-choo
Great experience Thank you so much!
By Creedence
Justin was wonderful! He made the experience turn from frustration to pleasant. Very helpful, knowledgeable, patient and kind.
By Greigh L.
Clarissa was fantastic and so professional on the phone. She called back this afternoon to assure me that my refund was being processed. She also stayed on the phone while I cancelled the membership to make sure it was successful. She is definitely an great asset to your organization.
By Judy