AMAZING
All I can say is praise God for sending y'all to me. I thank you all for helping me and my family with our situation and the process was so smooth and informative. I thank you from the bottom of my heart, y'all are AMAZING 🤩
By Lexus M.
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
126 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pathway Mortgage Relief, we specialize in providing tailored mortgage restructuring solutions for homeowners facing financial hardships. Our team of experts understands the intricacies of various mortgage relief programs, including loan assistance and government-backed assistance options. We navigate the complexities of restructuring mortgages, aiming to reduce monthly payments, lower interest rates, and prevent foreclosures.
Pathway Mortgage Relief (pathwaymortgagerelief.com) has 126 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
126 approved reviews, newest moderated first
All I can say is praise God for sending y'all to me. I thank you all for helping me and my family with our situation and the process was so smooth and informative. I thank you from the bottom of my heart, y'all are AMAZING 🤩
By Lexus M.
This company and its employees are the best I’ve ever worked with. My issues were all resolved and they told me about everything from start to finish. I recommend them to anyone facing foreclosure. Thankyou retention group! Because of you my house is saved!
By Jasmin R.
Amazing!!! Amazing !! Amazing!!!
By Jade
This group hands down helped me save my house. I was so overwhelmed and after speaking to them,there was a light at the end of the tunnel. The had great communication the whole time. The amount they said was it and there weren't added fees later on. I would recommend them to anyone and everyone I know going through a situation like mine.
By Malina D.
I would like to take a moment to recognize Alex with The Retention Group for the outstanding customer service she provided throughout my experience. Alex was absolutely amazing! From the very beginning, she demonstrated professionalism, patience, compassion, and a genuine willingness to help. She was always pleasant to speak with, attentive to my concerns, and made me feel heard and respected during an extremely stressful time in my life. What stood out to me most about Alex was her kindness and dedication. She consistently showed understanding and made an effort to assist me whenever I had questions or concerns. It's not every day that you encounter someone who makes you feel like more than just another customer, and I truly appreciate her for that. She deserves recognition for the wonderful job she does. Although my overall experience with The Retention Group did not turn out as I had hoped, particularly regarding the financial assistance and foreclosure prevention services I believed I would receive, I want to acknowledge that Alex personally made a positive difference in my experience. I did experience financial disappointment and challenges with the outcome, and I sincerely hope the company continues working toward clearer communication and better resolutions for homeowners facing difficult circumstances. Nevertheless, I want to give Alex the recognition she deserves. Her professionalism, compassion, and exceptional customer service did not go unnoticed. Thank you, Alex, for your kindness, patience, and the respect you showed me throughout this process. I genuinely appreciate you!
By Kenesha H.
The Best Hidden Gem!! Thank God for them. Before getting too far behind while working my government none paying job!! I was searching everywhere for help! With no help from my mortgage company! I came across the Pathway Mortgage. They really helped me every STEP of the way!! Yes you may have to PAY! BUT let me tell you, if you made this far and found them, please trust them to help you! What I've learned your mortgage company is not on your SIDE. They talk for you, walk with you and help you understand moving forward. When i found the Retention my mind and soul was at peace. Trust me. Don't let them take your home, you have options.
By Jenkins, A.
My hardship started back in March of 2025. It was difficult for me to deal with my mortgage company. I am so thankful for connecting with Pathway Mortgage Relief. Emma always reassured me that she was right by my side. Her positivity on how we were going to get through my situation was needed and she did it well. I mentioned my frustration how I felt I was not being treated well by my mortgage company. This was causing my stress level to increase so she introduced me to Lisa Wilson. She was able to get the mortgage company and I working on the best solution for us to continue doing business. Lisa has a great personality! Her understanding and empathy helped me get through this terrible situation. Both Emma and Lisa are worth great value to your company! Their honesty led me to trust them. Integrity at its best! Thank you! I am enjoying my wonderful life in my home! I will definitely recommend to anyone I meet that is struggling!
By Kimberlie W.
I am at a lost for words. Lisa, Emma and the whole team worked hard behind the scenes to get me a great offer and allowing me to save my home. They were able to keep me at the same interest rate and even lowered my monthly mortgage payment by $500. The foreclosure phone calls stop coming and they gave me hope again. Thank you so much for everything you have done for me and my family
By Sasha G.