Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
65 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are your FAVE Black-owned full-service travel agency offering amazing travel planning services to take the stress out of your next vacation. We offer meticulously planned private trip planning services that cover all of the research, planning, booking, and reservation management. We also offer group trips so solo travelers can meet in breathtaking destinations around the world. We are sure that joining our travel fam will be an unforgettable experience!
Passport Poppin (passportpoppin.com) has 65 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
65 approved reviews, newest moderated first
I had an amazing first trip out of country, I would definitely use passportpoppin in the future. My daughter showed me a wonderful time, I felt so at home in the village, what a wonderful experience for my 1st stamp, now to think about the next country and where I will end up.
By Jannie B.
This trip to Panama was my gift to myself for my 50th birthday, and I can honestly say it exceeded all expectations. I had an incredible time the experience was amazing, and the company made it even more special. It was truly worth it. AKEA did an outstanding job taking care of us; everything was well planned, and I truly appreciate it. I can’t wait to do it again.🥰
By Camille M.
I love that their response was on time
By VIRGINIA M.
I set up an appointment and never received a call.
By Krystal U.
Response from Passport Poppin· Feb 18, 2026
Thank you for bringing this to our attention. We sincerely apologize for the missed connection. That’s not the experience we aim to provide. We would love the opportunity to make this right. Please email us directly at [email protected] so we can personally look into what happened and reschedule at your convenience. We would love to help you join our travel family! We appreciate your feedback and the chance to improve.
Good positive energy and great communication. All questions were answered.
By Derek
Alima was kind and knowledgeable she answered my questions and she got back to me with answers she didn’t know
By Tekeya J.
I made my deposit under the impression that the trip was guaranteed a headcount for the February Galentine‘s trip upon calling and making arrangements for my payment. I found out that that’s not the case. Luckily I called because no one told me not to book my flight so I’m uneasy about the schedule regarding my birthday dates and I don’t want to move forward
By Quita
Response from Passport Poppin· Feb 18, 2026
Thank you for sharing your concerns. We’re sorry for any initial confusion regarding the trip’s headcount status. Shortly after our call, the trip did officially reach the required minimum and was confirmed. We also saw that you chose to cancel your reservation. We completely understand wanting certainty, especially when planning around your birthday. If you’d like to revisit your options or have any questions, please feel free to email us at [email protected]
Kima, made my vacation experience amazing, I didn't have to mistake of the thinking and planning. So I could enjoy my vacation, not just my wife. They are great at know what to expect and gave us several options for us to choose from. I would recommend working with them again.
By Tiffany_Tasha Q.
