PartzShop sent defective Lennox 12J90 Hard Start Kit. They have not responded or sent a Replacement
Purchases Two (2) Lennox 12J90 Hard Start Kits. Original order damaged in shipment because items were not packed with protection. Items were returned and refunded. Re-Ordered Two (2) 12J90 Lennox Hard Start Kits Again. *One of the Kits I had returned damaged was "re-sent to me " The packing I put in the box was there. The same connectors were bent and the wiring was damaged. The installation instructions with mounting screws are also missing. I sent three (3) requests to replace the one (1) damaged Hard Start Kit. No response or replacement has been received by me. Why? Unacceptable because I purchased them to install in my two condensors and cannot because one (1) is inoperative or damaged. PartzStop should make this right and replace the damaged 12J90 Hard Start Kit
By Raymond P.