PartsIPS - Appliance PartsReviews of partsips.com

Worst ompany took the m,oney right away told me my parts will be shippeed in 3 days its been two months !! two months and no parts every two weeks they said another date they will ship it i would be worried to place an order with them,

I ordered 2 burner drip pans for my stove which did not fit so I requested a return label to return them but I was told I had to pay for shipping in addition to a 20% restocking fee which meant that besides the $12.99 shipping that I had already paid I would have to pay it again on a product that only costs $25. I would basically be paying for the product twice by returning it and only getting $7 back. That's the way these people make money. They don't care about the customers and are out there just to scam people. I will never order again from this company and sure hope it goes out of business

Great Experience. I ordered a part that nobody else seemed to have form PartsIPS. Other places wanted almost double the price. I was worried after seeing the reviews after I ordered the part but the part was shipped fast and it was the correct part. I assume most people only leave reviews when they have a bad experience so I decided to post a good experience. Thanks PartsIPS!

Dont buy parts. They dont deliver. They string you along for months saying the parts are on back order. If you decide to buy parts and you dont get them in 2weeks get a refund. Or file a claim on your credit card for a refund. Otherwise they stop responding and you are out of the window to file a claim with the credit card company

DO NOT ORDER FROM THIS COMPANY!!!!! Giving partsips.com a 1 star rating is too high. I don't think this company is legit. The phone number displayed on partsips.com website is not valid according to my phone carrier. I did manage to find another phone number for partsips.com, but they only answered one of five attempts. They do NOT respond to order inquiries by phone, nor do they respond by email in a timely manner. If you place an order, they will immediately process the payment, without shipping the parts requested.I know this because my CC purchase has been processed, & a week later, & after several phone & email attempts to their customer service, I was finally informed that my order has been backordered for approx 3 weeks. I found (3) other sites online that had the same parts in stock. Now, this is an assumption on my part, but it appears to me that partsips.com will take your order, use your money to buy the parts, then ship your order when they receive the parts from someone else. I would not buy anything from them, no matter how good the price appears to be. My mistake. Check their reviews.

Partsips.com provided excellent service at a great price. My parts were shipped quickly and I received all the parts as described. They came in three different packages from different locations. The poor reviews concerned me, but my experience was nothing as they described.

I purchased a thermocouple from a picture on their website. They send me a different thermocouple. When I complained they said basically, "Too bad, too sad." They would take it back, but I eat the freight coming and going (which was very high) and pay a 20% stocking fee. All this for the wrong product. Shame on you, Partips!

never ever ever deal with PARTSIPS dont buy any thing from them. I bought part for my cooktop and 10 minutes after ordering it i realize that part is already there i dont need that any more so i send them email right away to cancel my order it was evening time in new york next day i checked i didnt receive any email confirming my cancelation so i called talk to live person and advise him about email and canceling my order he said no problem your order will be canceled. But later that day i received email from them that shipped my order. OMG ..... i asked them why they shipped it when i canceled but there was no answer. Now they are asking me to ship package back to them and pay shipping which i dont think i will do i am not paying any extra money to this crook company. I ask them to send me shipping back money so i can send but they are not sending. I already called my credit card and dispute the charge. This is fraud company their business is not doing well thats why they are doing all this stuff so they can make some money.