Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
234 reviews
ParoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paro is an AI-powered marketplace that delivers finance and accounting solutions to businesses through a combination of expert fractional talent, data-driven tools and guiding insights. By harnessing the power of people and technology, our growth platform provides flexible options, ranging from transaction processing support to corporate development and financing strategy, to solve core business challenges and drive growth. The result enables businesses and experts to go beyond even their loftiest goals.
Paro (paro.ai) has 234 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 16 reviews with 4 stars · Clear filters
Paro works with me to find the best clients. They take the headache away of having to manage marketing and billing. It's a perfect collaboration. I can focus on what I do best while knowing I have a team of people to support me.
By Terra S.
Response from Paro· Apr 22, 2026
Hi Terra, thank you for your review! We're glad to hear it, and we value your partnership.
Working with Paro is straight forward and the firm offers support to the contractor.
By Shelia Tutwieler- D.
Response from Paro· Mar 17, 2026
Hi Shelia, thank you for your review and for sharing your experience working with Paro!
Overall, it was a good experience, I have had timely & good responses to my inquiries & the team meetings are scheduled consistently. Things that can be better: pricing structure was a little too high for staff level associates, and more importantly - there should be monitoring & adherence for staff to keep their QuickBooks Online's certification active and not lapse. The annual recertification process was not being kept up, rendering staffs' QuickBooks Online certifications inactive and not on par with competitors like Intuit & Books Time.
By Suriani H.
Response from Paro· Nov 27, 2024
Thank you for your review of your time working with us, Suriani. We appreciate your detailed feedback around what can be improved, and we'll pass that along to our team as an opportunity for improvement.
The communication and options for scheduling was lovely.
By Red
Response from Paro· Jun 3, 2024
Thank you for your review!
They were very helpful in finding a person, but they send way too many emails and follow up emails...survey requests. It's really annoying.
By ABeam
Response from Paro· Apr 30, 2024
Thank you for your review! We're glad we could help match you with a tax professional from the Paro network. We also appreciate your feedback about the frequency of our communications; we'll share that with our team.
It's only been 1.5 months, but so far I love the my contacts. My bookkeeper is amazing and my consultant, Amanda, is a gem. The company itself has a few inefficiencies with their portal and customer service has been slow to resolve (still not resolved). BUT - my books are in good shape. :) 5 stars for my bookkeeper and Amanda 3.5 stars for Paro's technology and customer service
By Krystle M.
Response from Paro· Oct 20, 2023
Hi Krystle, thanks so much for your review! We’re so glad to hear you’ve had such a positive experience with your bookkeeper and solutions consultant. We also appreciate you sharing your feedback on areas where we can improve. (And we’ve raised your feedback internally to make sure your issue gets resolved quickly.) We look forward to our continued partnership!
My rating will probably increase as the Paro customer account reps gain more experience.
By William B.
Response from Paro· Oct 13, 2023
Hi William, we’re glad to see you’ve had a positive experience overall, and we hope to achieve that five-star rating for you. We always welcome feedback, so thank you for sharing yours.
I like some of the new accounts executives. I would still work on getting better notes for potential leads
By April J.
Response from Paro· Oct 13, 2023
Hi April, Thanks so much for sharing your feedback. We are very glad to see you’ve had a positive experience overall with the team. And thank you for highlighting the notes issue -- we will be sure to raise this internally.
