Purchased almost 2 weeks ago and…
Purchased almost 2 weeks ago and product has not yet shipped, no updates or tracking number. Very disappointing when I cannot try the products because I cannot get the products. No response to email sent requesting an order update. I have a feeling this will be my only order as the customer service and shipping times are so bad.
By Heather E.
Response from Parlor Games· Oct 18, 2026
Hi Heather, We're sorry to hear about your experience and understand your frustration. Unfortunately, it appears your order was placed through a counterfeit website impersonating Parlor Games. To help customers shop with confidence, here is our official contact information: Website: www.parlor-games.com Email: [email protected] Phone: 541-241-7646 (Monday–Friday, 8 AM–4 PM MT) We're in the business of supporting women, and it's upsetting to see customers being misled by fraudulent websites. We encourage you to contact your bank or credit card provider to dispute the charge. Heather, please reach out to us directly. We'd welcome the opportunity to help turn this experience into a more positive one.