Customer service is top notch
Customer service is top notch
By Michael
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,060 reviews
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Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,060 approved reviews, newest moderated first
Customer service is top notch
By Michael
Parentgiving had some samples available to try, they corrected some mistakes regarding size in my order, and everything was done promptly.
By Lynne
The delivery time is very fast and the product is exceptional. I would highly recommend this product for anyone that needs this type of product.
By Charles
I tried direct dry ultimate diapers with a sample for my husband. It has changed my life. I no longer am doing 3 loads of laundry everyday. He wakes up to a dry bed and dry pajamas every morning. Now I am on auto delivery and it is worth every Penny.
By Brenda
Great customer service; fast turnaround on orders; Easy and reliable auto delivery service. Very happy with ParentGiving.
By Mary
On the job!! Order one day delivery the next. Very impressed by the speedy service. Keep it up!!!
By Walter
Everything went smoothly. The snowstorms back east caused the package to be 1 day late, but we were happy with our delivery. Just wish the bell would have been rung, so we'd know the package was there.
By Patricia
MY PACKAGE ARRIVED ON TIME AND WAS PACKED NEATLY. MY WOMEN BRIEFS WERE THE RIGHT SIZE. I WILL ALWAYS ORDER FROM PARENT GIVING. THANKS :
By Sheryl T.