Service is very good
Service is very good. Products arrive quickly.
By Nancy
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,060 reviews
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Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,060 approved reviews, newest moderated first
Service is very good. Products arrive quickly.
By Nancy
The warehouse picked one package instead of one case of 12 and we’re billing me for 12. I called as soon as I received it and the customer service lady found the error and had it corrected. I received the balance of my order in record time.
By Carol A.
i HAVE USED SO MANY INCONTINENCE PRODUCTS and this is the very best. I can use one of the pull-ups for the whole day. and they have completely solved my night accidents. I am very pleased.
By Tom C.
Consistently on time --customer service solved a delivery problem in the beginning of my arrangement for monthly delivery-- customer service representative was pleasant and professional
By Kathleen
Your advertisements LIE. These briefs are neither more or less absorbent than the ones I got from Because Market. The person I spoke with yesterday had nothing of any consequence to say, nor did she offer so much as a token apology.
By Jim D.
Response from Parentgiving· Dec 8, 2021
Jim, I'm sorry our Dry Direct Ultimate Protective Underwear was not the right product for you. I spoke with you yesterday, asked if the product was fitting you snuggly and you indicated it was - I would have sent you another size to try if they had been too large (which can cause leakage). These are the most absorbent, comfortable pull ups that we carry, but they are not the perfect solution for everyone and I am very sorry they did not work for you.
Fantastic customer service with helpful hints and expeditious delivery.
By Laura
quick, precise and user friendly
By celeste
Great products. Very fast shipments. Extremely helpful customer service representatives. All this and I can shop in my pajamas! What more could you ask for?!
By Ann