Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,060 reviews
ParentgivingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,060 approved reviews, newest moderated first
I usually order 4 packages but this last time, only 1 package was shipped Not sure why,but now I have to order more. Did I mess up? How can I make my order the same every time?
By Jeff C.
Response from Parentgiving· Feb 23, 2022
Please call our customer service team at 888.746.2107 Mon-Thurs 9 AM-8 PM Fri – 9 AM-5 PM. They will be happy to check your order for you, and assist in ensuring that it is fulfilled correctly.
I have been using parent giving to send dry direct products to my mom for 2 years now. Such high quality products, and my parents have been so grateful. The washable reusable pads are amazing and have saved their mattress. Even though my parents live in a rural area, emergency shipments have reached them in two days. Customer service is amazing and I'm so grateful to this company.
By Karen
We have been using Parent Giving for over 5 years now. I care for an elderly couple and the products wheelchairs, rollers, & other goods we ordered came very quickly. When we had a roller come damaged, Parent Giving worked with me to exchange it in a fast, with ease, and pain free experience. For that reason they get 5 star review. Good products and exceptional customer service. Thank you for the great service.
By Scott chief of S.
Product arrived and was in good condition and reasonably priced thank you!
By Jr
They had exactly what I wanted at a very competitive price and it arrived promptly. I appreciate the good service.
By Aldo
Delivery was quick and correct. What else can you ask for. :}
By Karen
Great selection of products. Easy to place an order. Really fast shipping (2.5 days in both instances.) My family member hasn’t yet used all that I ordered, so, I can’t yet rate the products. I’d rate a 5 except my initial order was sent wrong—but—I received my additional product 3 days following my email re the error. My second order came incomplete w no note. When I went to the website, the diaper pull ups were out of stock, so I figured out why they were missing. I received the diapers about three days later. All, in all, great company and service.
By EA B.
This time I ordered a hoyer lift for my father. I was able to get a good deal and it was shipped with no problems. Always a smooth process with parent giving.
By Aperu
