Customer service is awesome
Customer service is awesome! I'm always pleased with their agents!
By Kimberly
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,060 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,060 approved reviews, newest moderated first
Customer service is awesome! I'm always pleased with their agents!
By Kimberly
Product is wonderful and deliveries arrive on time. The shipping packages are typically crushed and falling apart even though they are strapped. The cartons are too fragile for the weight.
By Phyllis
Every time I order, I immediate receive a confirmation and my order has always been received on the ETA.
By Antonio
Delivered timely fashion with high quality products. Thank you.
By Mary
Have been very satisfied with with parentgiving. Have great products and great service. Haven’t had a problem with anything. Keep up the good work
By Steve
I have used Parent Giving for a while now. The customer service is excellent. The website is easy to use, the orders are delivered very quickly. I really on them for all the incontinence supplies for my Mom.
By Diana
The ordering process went well. It's not easy to go back to read reviews for merchandise. But I did like the variety of things to purchase.
By CSum
Response from Parentgiving· Jun 6, 2022
Please call our customer service team at 1-888-746-2107, in order that they can assist in remediating this issue.
Rep was very professional, friendly and accommodating. I was initially disappointed that ample liners weren't offered for free with purchase. But the Rep explained the reason why. Pricing decreased, so free liner amount decreased as well. Item arrived MUCH SOONER, than expected!! Yay!!!
By Carolyn M.