Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
84 reviews
CWILL Order TrackingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.
CWILL Order Tracking (parcelpanel.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
84 approved reviews, newest moderated first
Elly was quick to respond and even faster with her assistance. You could tell immediately Elly was not A.I. because of her radiant energy that came through from the beginning to the end of my concern. 10 out of 10.
By Natalia N.
BEST APP EVER
By NA
Fast and Precise
By Fury S.
Insanely quick support - they really know what theyre doing. Helpful and great service - much love
By Emre M.
I loved installing this plugin and starting to use it immediately. It was very easy to integrate with the design of the website, while also getting value out of needs to both notify customers and the automated parts of making your life easier for having control over orders.
By H K.
Super fast support and the only plugin i could find that can be integrated directly to my woo store.
By Dorinald
The support I got from Parcel Panel is awesome. Did a live chat with Elly, who answered my questions with ease and helped sort out a few things. The plugin looks great in my Woocommerce store! An absolute must for any webstore to have the Parcel Panel tracking app integrated - customers will be at ease to see any time when and how their purchases are tracking and being delivered, and the integration with customer emails is a bonus!
By Janet P.
Customer service full available and speed! App easy to install and use. Highly recommended
By Stefano G.
