No had on gloves, no one had a hair net or beard net. No one acknowledged me when I came in the door. I had to order in person because no one answered the phone. No chairs were available to wait.
The girl that waited on me was friendly.
By Pat G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
188 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Papa John's International is listed under Takeaway.
Papa John's International (papajohns.com) has 188 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
188 approved reviews, newest moderated first
The girl that waited on me was friendly.
By Pat G.
Wij hebben een "fatsoenlijk" eind gewacht...1.5 uur....toen kwam er een chauffeur die ondanks google maps ons adres niet kon vinden...uiteindelijk ben ik zoooo stom geweest om 4 ...te ver doorgebakken, koude, taaie, idiote pizza's aan te nemen...40 euro he...en heeft geen 1 van ons genoten ...schaam je diep
By Nadine H.
tastes absolutely terrible it was delivered in a timely fashion but jesus christ no customer support price or delivery wait is worth that awful flavour
By Calum M.
I was a big fan of Papa Johns cuz the flavour of the pizza is what I like. However, recently, when I order it, I found that they dont have the good quality as before, one of my pizza's source was sour and the dough is rough. Also the deliver time is toooooo looooong. I hope you guy will pay attention to that and hope you guys do that well in the future
By Joseph Z.
Their pizza is underrated. It doesn’t matter when I visit their branches, in the morning, afternoon or at night, the pizza is always hot and fresh, the crust is soft and the garlic sauce is addictvie. Delivery time can be slow on weekends though. tHAT’S WHY I prefer just hanging out with family or friends and going there.
By Insquin
Papa Johns makes solid pizza and I always go there with my family every weekend on Saturday. It’s kind of our tradition already, their dough tastes fresher than most chains. Their garlic sauce is addictive, I could eat it with everything. Sometimes the toppings feel a bit sparse, though, which can make the pizza feel overpriced. But overall, it’s still better than most other pizzas I’ve tried. I wish I knew their recipe and how to cook exactly the same pizza as papa johns. As a big fan of the brand, I even purchased some of their stocks to support them.
By Duong Van N.
I downloaded the app then placed an order for a large pizza looking at checkout for a promo code option but for some reason it was on the home screen at the bottom. Then after all this I order it at 7 40 pm UAE time it arrives at 10 pm. While I am waiting for the pizza a 15 day valid code pops up expired in June and it is September. I call customer service twice at 8 40 pm after waiting an hour after I ordered the place is 5 minutes on maps BTW. They had said it was cancelled I went to bed and a random number is calling me with the pizza at 10 04 pm. I tried explaining to him but we were confused as each other his timeline was 15 minutes. In the end we got cold pizza. Horrible papa John's
By Musa Yaser S.
Zonder saus besteld wordt nog gebeld of het klopt dat er geen saus op zit. Dat bevestigd . En 2 pizza's met duidelijke rode saus erop bezorgd!? Op de doos staat 2 keer geen saus....... Bedankt voor niets
By undefined