PantoneReviews of pantone.com

They have made Pantone virtually impossible to use. Not user friendly in the slightest. I am constantly frustrated by it and it makes my job take longer to do. I don't know why they did this and I wish they would fix it. Just make it easy to use like it was when you could use the illustrator libraries. I just want a search bar with a grid exactly how it used to be.

Pantone Connect. Two jobs required to do – to find data about the colour and to add to swatch pallete. I fail to understand why with every update one or another function dissapears, but there are plenty of other useless functions. How about fundamentals getting sorted first please? Pantone books. It would also be useful if buying 2 books of pantones and then refill pages the colours actually matched. They reprinted all of the colours and changes formulations, some colours are shockingly different. The chaos and unnecesary amount of work gets created poorly produced products is huge. People who design the products have zero understanding on how the products are used in practice. I pick a bunch pantone colours, we select 4, then I have to send copies to the supplier. Guess what? Good luck searching for the page numbers. Hence I have to write a page number on every single swatch each time I pull it out from the book. If I could, I would rate pantone minus 10. It’s incredibly frustrating they have a monopoly with printing industry and perhaps that’s why they’re so relaxed about striving to produce usable products and quality. One day I will burn one of the books lol

Ridiculous waste of money and time. I'll never use this again.

"A masterclass in wasting your time" Pantone Connect 1.1.2 — licensed, paid, and completely invisible. Creative Cloud says it's installed. Your Mac says otherwise. No files. No plugin. No panel. Just a ghost haunting your Plugins folder. Spent an entire day clearing caches, wiping databases, running terminal commands, and contacting both Adobe AND Pantone support. Adobe kept me in a chat queue for hours with no agent. Pantone's chatbot couldn't understand a single question and just kept saying "I didn't quite catch that." $89/year for a plugin that exists only in Creative Cloud's imagination. Pantone invented a color system used by every designer on earth and couldn't figure out how to make their own plugin actually install on an Apple Silicon Mac. Save yourself the day. Use a Pantone hex chart and a prayer.

Horrende Zollgebühren und keine Vergütung der MWSt.

The worst service! As a professional Designer that needs access to this PANTONE library and already PAYS for it every year for it to fail to work when needed. Calling customer service sto talk to clueless bots takes away valuable time. There are no words for how BAD this company is.

Ridiculous price increase. I have been using Pantone for my business for about 18 months. It has been a struggle from day 1 for it to stay on Adobe Illustrator as it kept on disappearing from it which was hugely frustrating when I am trying to work. I have been paying $28.74NZD a month for this service, until August 2025, when the plan (the same plan) apparently had a price increase. Ok, a few bucks more, things do go up every year. $60.74 a month, are you serious with a $42 a month price increase or 111.4% price increase. The exact same plan. This 1-star review is more than deserving, I will stick to Illustrator colours from now on, I don’t need you.

I'm a designer, ofc I hate Pantone.